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MC1227088: Business justification for Copilot license requests

Summary

  • Users requesting Microsoft 365 Copilot licenses can now provide a business justification with their request.
  • Admins will have visibility of the justification during the review process, facilitating informed decisions.
  • The feature will be enabled by default, requiring no tenant configuration.
  • Existing license request processes will remain unchanged, with no impact on user experience unless a request is made for a Copilot license.
  • No compliance issues have been identified related to this change.

Admin Impact: Low
User Impact: Medium
Release Start: 01 Mar 2026
Release End: 30 Apr 2026
Services: M365, M365 Copilot
Category: Stay informed
Tags: New Feature, User Adoption, Admin Action

History

2/5/2026 Item Added to Message Center

Microsoft Message

Introduction

To help organizations streamline approval workflows and improve governance, users who request a Microsoft 365 Copilot license will be able to submit a business justification with their request. Admins will see this justification during review, enabling faster and more informed decisions while reducing manual follow-ups.

This message is associated with Microsoft 365 Roadmap ID 547731.

When this will happen

General Availability (Worldwide): Rollout will begin in late March 2026 and is expected to complete by late April 2026.

How this affects your organization

Who is affected:

  • Users who request Microsoft 365 Copilot licenses
  • Admins who review, approve, or manage Copilot license requests

What will happen:

  • Users requesting a Copilot license will see a new field to provide a business justification.
  • Admins will see the justification as part of the review experience.
  • The feature will be on by default with no tenant configuration required.
  • Existing license request workflows will continue to function as they do today.
  • There will be no impact to the user experience unless they request a Copilot license.
  • No changes to admin policies, settings, or reporting.

Screenshot 1 – A license request will be created when the user clicks Request License:

Screenshot 2 – On the next screen, there is an option to provide a business justification for the request; this step is optional:

Screenshot 3 – View of the dropdown menu with business justification options:

What you can do to prepare

No action is required.

Optional steps:

  • Notify helpdesk or approvers about the new justification field.
  • Review or update internal documentation as needed.
  • If you track license request metadata, ensure your internal workflows and tools account for the justification field.

Compliance considerations

No compliance considerations identified. Review as appropriate for your organization.