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MC1217989 Teams Displays: Immediate action required to restore functionality after withdrawn app version

By: Author Alex Lim

Posted on

Categories Update

Home » Update » MC1217989 Teams Displays: Immediate action required to restore functionality after withdrawn app version

Summary

  • A problematic Teams application version for Teams Displays has been removed to ensure service quality.
  • Devices that installed the withdrawn version may experience issues; a restore to a supported release is necessary.
  • Affected devices must be factory reset and updated to the validated version: 1449/1.0.95.2024062804.
  • Administrators should monitor device status in the Teams Admin Center to keep devices on supported app versions.
  • This change does not affect Teams Rooms, Teams Phones, or Teams Panels.

Admin Impact: High
User Impact: Low
Release Start: 15 Jan 2026
Release End: 15 Jan 2026
Services: Teams
Category: Prevent or fix issues
Tags: User Adoption, Admin Action

History

1/14/2026 Item Added to Message Center

Microsoft Message

Introduction

We recently identified issues in a Teams application version that was briefly released for Teams Displays. To maintain service quality and device reliability, this app version has been withdrawn and is no longer available for download.

How will this affect your organization

Devices that installed the withdrawn Teams application version may experience unexpected behavior or degraded functionality. To ensure continued reliability and support, affected devices must be restored to a supported release.

The latest validated Teams application version for Teams Displays is: 1449/1.0.95.2024062804

What you need to do to prepare

Action is required if your organization has devices that updated when the withdrawn version was available:

  1. Reset each impacted Teams Display device (factory reset).
  2. Re update the device to the latest Teams application version: 1449/1.0.95.2024062804
  3. Verify that the device signs in and completes the application update flow successfully.
  4. Update internal documentation and notify your support teams as needed.

Additional information

  • This update does not affect Teams Rooms, Teams Phones, or Teams Panels.
  • Administrators should continue to monitor device status in Teams Admin Center and ensure all certified devices remain on supported app versions.