Table of Contents
Summary
- Maximize event ROI with paid registration and payment integration in Dynamics 365 Customer Insights
- Journeys.
- Create and manage ticket types, including pricing, limits, and access rules for events.
- Customize registration forms to include ticket selection for seamless signup.
- Integrate with a payment provider for secure checkout and real-time payment tracking.
- Automatically provide attendees with QR code-enabled event passes for easy entry and check-ins.
Admin Impact: Low
User Impact: Medium
Release Start: 13 Feb 2026
Release End: 13 Feb 2026
Services: D365 Apps
Category: Stay informed
Tags: New Feature
History
1/14/2026 Item Added to Message Center
Microsoft Message
We are announcing the ability to maximize event ROI with paid registration and seamless payment integration in Dynamics 365 Customer Insights – Journeys. This feature will reach general availability on February 13, 2026.
How does this affect me?
This feature allows you to offer flexible pricing tiers and increase registration conversion with checkout in real-time journeys by embedding ticketing and payments directly into your event flow. The key capabilities of this feature include the following:
- Create and manage ticket types for your event and its sessions. Set pricing, limits, and access rules.
- Customize your registration form to include ticket selection as part of a seamless signup flow.
- Integrate with a trusted payment provider of your choice for secure checkout experiences. Reduce friction and abandoned registrations.
- Automatically send attendees a QR code-enabled event pass, making entry and session check-ins effortless.
- Eliminate manual reconciliation with real-time payment tracking.
What action do I need to take?
This message is for awareness, and no action is required.
If you would like more information on this feature, please visit Maximize event ROI with paid registration, seamless payment integration.