Table of Contents
Summary
- The Chat History landing page will have a new filtering experience with a single “filter pill” for easier management.
- Users can clear all filters quickly with one action.
- This change is a minor UI refresh; underlying functionality remains the same.
- The feature will be automatically enabled for all tenants.
- Communication to helpdesk staff and users is optional to minimize confusion.
Admin Impact: Low
User Impact: Medium
Release Start: 15 Jan 2026
Release End: 31 Jan 2026
Services: M365 Copilot
Category: Stay informed
Tags: New Feature, User Adoption
History
12/19/2025 Item Added to Message Center
Microsoft Message
Introduction
We’re refreshing the Chat History landing page filtering experience to make it simpler and more intuitive. This update consolidates filtering options under a single “filter pill,” which is a compact UI element that displays all applied filters in one place, making it easier to manage and clear them quickly.
Screenshot: Select the filter pill to view options for filtering by agents or pages.
When this will happen
General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out in mid-January 2026 and expect to complete by late January 2026.
How this affects your organization
Who is affected: All users who access Chat History.
What will happen:
- Filtering options will now appear under a single “filter pill” for a cleaner interface.
- Users can clear all filters more easily with one action.
- No changes to underlying functionality—this is a UI refresh only.
- The feature will be enabled by default for all tenants.
What you can do to prepare
- No admin action is required.
- Optional: Communicate this UI change to helpdesk staff and end users to reduce confusion.
- Update internal documentation if you include screenshots of the Chat History page.
Compliance considerations
No compliance considerations identified, review as appropriate for your organization.