Table of Contents
Summary
- Introduction of Action Segments for targeting Organizational Messages based on user activity.
- Two segments available during Public Preview: Inactive Microsoft 365 Copilot Users and Inactive Microsoft 365 Copilot Users in Teams.
- No changes to existing admin policies; feature is additive.
- Required for use: Microsoft 365 Copilot licenses.
- Admins encouraged to review and configure Action Segments in the Microsoft 365 admin center.
Admin Impact: Medium
User Impact: Low
Release Start: 01 Mar 2026
Release End: 30 Apr 2026
Services: M365
Category: Stay informed
Tags: New Feature, User Adoption, Admin Action
History
11/25/2025 Item Added to Message Center
Microsoft Message
Introduction
Action Segments empower IT admins to target Organizational Messages using dynamic, pre-defined usage segments. This enhancement helps admins deliver more relevant communications based on user activity. For the Public Preview, there are two Action Segments available: Inactive Microsoft 365 Copilot Users and Inactive Microsoft 365 Copilot Users in Teams.
This message is associated with Microsoft 365 Roadmap ID 503563.
When this will happen
- Public Preview (Worldwide): Rollout began in mid-November 2025 and is expected to complete by late January 2026.
- General Availability (Worldwide): Rollout begins in late March 2026 and is expected to complete by late April 2026.
How this will affect your organization
Who is affected:
- Admins managing Organizational Messages in Microsoft 365.
- Tenants with Microsoft 365 Copilot licenses (required for Action Segments to apply).
What will happen:
- Admins can target messages based on user activity using Action Segments:
- Two pre-defined segments are available during Public Preview:
- Inactive Microsoft 365 Copilot Users
- Inactive Microsoft 365 Copilot Users in Teams
- No changes to existing admin policies; feature is additive.
What you can do to prepare
- No immediate action is required at this time.
- If you want to take advantage of this feature:
- Ensure your organization has Microsoft 365 Copilot licenses (required for Action Segments to apply).
- Review and configure Action Segments in the Microsoft 365 admin center.
- Communicate this change to your helpdesk or support teams.
- Update internal documentation if you detail Organizational Messages or Copilot usage.
Compliance considerations
No compliance impacts identified. Review your organization’s policies as needed.