Learn how to set up automated payment reminders in Microsoft Dynamics 365 Business Central to reduce overdue invoices and streamline your payment collection process. Discover the most effective solution to improve cash flow.
Table of Contents
Question
Your company is experiencing issues with customers who are not paying their invoices on time. The company wants to improve its payment collection process.
You need to set up a system that will remind customers of overdue payments effectively.
What should you do?
A. Set up reminder levels and terms in Microsoft Dynamics 365 Business Central to automate the sending of payment reminders to customers.
B. Instruct the sales team to manually call each customer when their payment is overdue.
C. Send out a general notice to all customers reminding them to pay their invoices on time.
D. Wait for customers to realize their payments are overdue and contact the company.
Answer
A. Set up reminder levels and terms in Microsoft Dynamics 365 Business Central to automate the sending of payment reminders to customers.
Explanation
Option A is correct because setting up reminder levels and terms in Business Central allows for automated and targeted reminders for overdue payments. Option B is incorrect as it is not scalable and relies on manual effort. Option C is incorrect because it is not personalized and may not be effective. Option D is incorrect as it is a passive approach and does not proactively address the issue of overdue payments.
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