How to Display Customized Reports in the Customer Service Workspace App?
Table of Contents
Question
Your company is wants to customize their Customer Service workspace app.
You need to enable users to view the customized reports from the Customer Service workspace.
What steps should you perform?
Select only one answer.
A. Export the customized reports to a shared network location and provide users with access to this location.
B. Modify the source code of the Customer Service workspace app to include links to the customized reports.
C. Create a new Power BI workspace and import the customized reports into this workspace.
D. Open the Customer Service workspace app in App Designer, create a new URL page, enter the required information, and save and publish the changes.
Answer
D. Open the Customer Service workspace app in App Designer, create a new URL page, enter the required information, and save and publish the changes.
Explanation
Option A is correct because it describes the correct steps to enable users to view the customized reports from the Customer Service workspace in Dynamics 365. The other options are not valid methods for achieving this goal.
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