What Are the Key Steps to Prevent Deployment Issues in Dynamics 365 ALM?
Table of Contents
Question
A global transport systems company is implementing Dynamics 365 Sales, Customer Service, and Field Service in phases across multiple regions. During the initial phase, the prototype team made several decisions that affected the application management and caused deployment issues.
You need to implement an Application Lifecycle Management (ALM) strategy to prevent similar issues in future phases and ensure a successful implementation.
What three steps should you perform first? Each correct answer presents part of the solution. Choose three.
Select all answers that apply.
A. Continue using unmanaged solutions for test and production environments.
B. Establish a governance process to restrict developer access to production and test environments.
C. Merge the solutions for each Dynamics 365 app into a single ‘workstream’ solution during the build phase.
D. Allow developers to customize directly in the test environment.
E. Clean up production and test environments and move from unmanaged to managed solutions.
F. Implement a build process to deploy builds from development to test to production.
Answer
B. Establish a governance process to restrict developer access to production and test environments.
E. Clean up production and test environments and move from unmanaged to managed solutions.
F. Implement a build process to deploy builds from development to test to production.
Explanation
The correct answers involve best practices in ALM strategy, including cleaning up environments, implementing a build process, and establishing governance. Allowing developers to customize directly in the test environment was one of the issues in the initial phase. Continuing to use unmanaged solutions caused solution-layering issues. Merging solutions into a single ‘workstream’ solution was another decision that led to problems.
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