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MB-330: How to Leverage Dynamics 365 Customer Insights for Campaign Contact Selection?

Discover how to configure Microsoft Dynamics 365 Customer Insights to empower sales teams in selecting campaign contacts effectively. Learn about static segment management and boost your MB-330 exam prep with this essential tip!

Table of Contents

Question

You are tasked with ensuring that sales and marketing processes can incorporate salespeople’s insights into contact selection for campaigns.
You need to configure the system to allow salespeople to influence contact participation based on their knowledge of the contacts.
What feature of Customer Insights – Journeys should you utilize?

A. Integrate with LinkedIn Sales Navigator
B. Create LinkedIn Matched Audiences
C. Monitor for contacts that submit LinkedIn Lead Gen Forms
D. Add or remove a displayed contact to or from any static segment

Answer

D. Add or remove a displayed contact to or from any static segment

Explanation

The correct answer is A because the feature of adding or removing a displayed contact to or from any static segment allows salespeople to influence which contacts join the campaign. Options B, C, and D are incorrect because they are related to LinkedIn integration, not influencing which contacts join the campaign.

Microsoft Dynamics 365 Supply Chain Management Functional Consultant MB-330 certification exam assessment practice question and answer (Q&A) dump including multiple choice questions (MCQ) and objective type questions, with detail explanation and reference available free, helpful to pass the Microsoft Dynamics 365 Supply Chain Management Functional Consultant MB-330 exam and earn Microsoft Dynamics 365 Supply Chain Management Functional Consultant MB-330 certification.