Learn how to efficiently manage customer assets in Microsoft Dynamics 365 Field Service. Discover the best approach for creating a hierarchical asset structure with parent-child relationships and functional locations to ensure seamless maintenance and service history tracking.
Table of Contents
Question
A Field Service organization is implementing Microsoft Dynamics 365 Field Service to manage complex customer assets across various functional locations. They have hierarchical asset structures with multiple child assets and require a solution to efficiently track service history and maintenance schedules. You need to evaluate the current setup and recommend an approach that ensures technicians can easily identify the correct assets and their respective locations when performing maintenance tasks. What should you recommend?
A. Use general asset categories without specific functional locations to simplify the asset management process.
B. Create a hierarchical structure of customer assets with clear parent-child relationships and associate each asset with its corresponding functional location.
C. Disable the functional location feature as it adds unnecessary complexity to the asset management process.
D. Create individual work orders for each asset without associating them with a functional location or parent asset.
Answer
B. Create a hierarchical structure of customer assets with clear parent-child relationships and associate each asset with its corresponding functional location.
Explanation
Creating a hierarchical structure of customer assets with clear parent-child relationships and associating each asset with its corresponding functional location allows technicians to easily identify the correct assets and their locations, which is crucial for efficient maintenance. Option A is incorrect because using general asset categories without specific functional locations would not provide the necessary detail for technicians to locate assets. Option C is incorrect as disabling the functional location feature would remove the ability to specify exact locations of assets within complex sites. Option D is incorrect because creating individual work orders without associating them with a functional location or parent asset would lead to confusion and inefficiency in asset management.
Microsoft Dynamics 365 Field Service Functional Consultant MB-240 certification exam assessment practice question and answer (Q&A) dump including multiple choice questions (MCQ) and objective type questions, with detail explanation and reference available free, helpful to pass the Microsoft Dynamics 365 Field Service Functional Consultant MB-240 exam and earn Microsoft Dynamics 365 Field Service Functional Consultant MB-240 certification.