Discover the three key actions to efficiently manage multi-building worksites in Dynamics 365 Field Service. Learn how to associate assets, create functional locations, and link to work orders for better technician workflows and service history tracking.
Table of Contents
Question
You are a Field Service Functional Consultant for Contoso, Ltd. The company has a complex worksite with multiple buildings and multi-story office buildings. They have recently implemented Dynamics 365 Field Service to manage their assets and work orders. You need to set up a system that allows technicians to find specific locations where they will perform their work, while maintaining a complete service history. What three actions should you perform? Each correct answer presents part of the solution. Choose 3.
A. Associate customer assets directly with a functional location.
B. Create a new service account for each functional location.
C. Create functional locations for each specific location within the worksite.
D. Disable Customer Asset Validation in Field Service Settings.
E. Link the functional location to the work order incident.
Answer
A. Associate customer assets directly with a functional location.
C. Create functional locations for each specific location within the worksite.
E. Link the functional location to the work order incident.
Explanation
Creating functional locations for each specific location within the worksite allows technicians to find the exact location where they will perform their work. Associating customer assets directly with a functional location helps in tracking the assets and building a complete service history. Linking the functional location to the work order incident ensures that the functional location is automatically added to the work order. Disabling Customer Asset Validation is not necessary in this scenario as it allows customer assets related to other accounts to be associated with the work order, which is not required here. Creating a new service account for each functional location is not necessary and would complicate the management of the system.
Microsoft Dynamics 365 Field Service Functional Consultant MB-240 certification exam assessment practice question and answer (Q&A) dump including multiple choice questions (MCQ) and objective type questions, with detail explanation and reference available free, helpful to pass the Microsoft Dynamics 365 Field Service Functional Consultant MB-240 exam and earn Microsoft Dynamics 365 Field Service Functional Consultant MB-240 certification.