Discover the best strategy for deploying Dynamics 365 Remote Assist on HoloLens devices to enhance field service operations. Learn how to seamlessly manage bookings, collaborate with remote experts, and access real-time data with this hands-free solution.
Table of Contents
Question
Your organization is planning to deploy Dynamics 365 Remote Assist on HoloLens devices for field technicians. The goal is to provide a hands-free experience that allows technicians to access Field Service data and collaborate with remote experts while performing tasks. You need to create a strategy that ensures technicians can initiate Remote Assist calls, view work order details, and update booking statuses directly from the HoloLens application. What combination of actions should you perform?
A. Customize the Field Service mobile app to redirect calls to the HoloLens device and manually update the booking statuses on the mobile app.
B. Develop a custom mixed reality application to replace the Remote Assist app for HoloLens devices.
C. Install the Field Service mobile app on HoloLens devices and use it to manage Remote Assist calls without additional configuration.
D. Set up the ‘My Bookings for Today’ view in Field Service, enable Dynamics 365 integration on the HoloLens Remote Assist app, and configure the app to display bookings with ‘In progress’ status.
Answer
D. Set up the ‘My Bookings for Today’ view in Field Service, enable Dynamics 365 integration on the HoloLens Remote Assist app, and configure the app to display bookings with ‘In progress’ status.
Explanation
Setting up the ‘My Bookings for Today’ view and enabling Dynamics 365 integration on the HoloLens Remote Assist app allows technicians to access and interact with Field Service data in a hands-free manner. Configuring the app to display bookings with ‘In progress’ status ensures that technicians see relevant work orders. Customizing the mobile app for HoloLens redirection or installing the mobile app on HoloLens without configuration does not provide the required functionality. Developing a custom application is unnecessary and not cost-effective.
Microsoft Dynamics 365 Field Service Functional Consultant MB-240 certification exam assessment practice question and answer (Q&A) dump including multiple choice questions (MCQ) and objective type questions, with detail explanation and reference available free, helpful to pass the Microsoft Dynamics 365 Field Service Functional Consultant MB-240 exam and earn Microsoft Dynamics 365 Field Service Functional Consultant MB-240 certification.