Struggling to ensure your Microsoft Dynamics 365 Field Service integration with Azure IoT Central works smoothly? Learn how to evaluate and optimize the Power Automate flow for device registration, ensuring accurate Connected Device Attributes population for smart trash containers.
Table of Contents
Question
A Field Service organization is using Microsoft Dynamics 365 Field Service and Azure IoT Central to manage smart trash containers. They have created a custom IoT Central application to monitor container status and generate pickup requests. You need to evaluate the current Power Automate flow used for registering devices to ensure it correctly populates the Connected Device Attributes in Dynamics 365 when a new smart trash container is added. What should you do to evaluate the effectiveness of the device registration flow?
A. Check if the IoT Central application’s rules are triggering the Power Automate flow for device registration.
B. Ensure that the Power Automate flow is using the ‘When a Record is Selected’ trigger for the IoT Central application.
C. Review the Power Automate flow steps to confirm that the ‘Create a Device’ action is followed by updating the Customer Asset record with the Device ID.
D. Verify that the Power Automate flow is creating a new IoT Alert record instead of a Customer Asset record.
Answer
C. Review the Power Automate flow steps to confirm that the ‘Create a Device’ action is followed by updating the Customer Asset record with the Device ID.
Explanation
The correct answer involves reviewing the Power Automate flow steps to ensure that the ‘Create a Device’ action is properly followed by an update to the Customer Asset record with the Device ID, which is essential for linking the device in IoT Central to the corresponding asset in Dynamics 365. Option A is incorrect because IoT Central rules are not directly related to device registration flows. Option B is incorrect because the ‘When a Record is Selected’ trigger is not specific to evaluating the effectiveness of the device registration flow. Option D is incorrect as the task is to populate Connected Device Attributes, not to create IoT Alert records.
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