Struggling with Dynamics 365 Guides integration for Field Service? Learn the key setup steps to allow technicians to launch guides from the Field Service tab in the HoloLens app, ensuring seamless access and improved efficiency.
Table of Contents
Question
Contoso, Ltd. is integrating Dynamics 365 Guides with Field Service to improve technician efficiency but needs to ensure proper setup and access. You need to confirm that technicians can launch guides from the Field Service tab in the Dynamics 365 Guides HoloLens app. What should you verify as part of the integration setup?
A. All technicians are assigned the System Administrator security role in Dynamics 365.
B. Guides and Field Service are installed on the same environment, and users can access the Field Service application.
C. Technicians have been provided with a separate tablet device to access the Dynamics 365 Guides.
D. The Dynamics 365 Guides PC app is installed on all technicians’ HoloLens devices.
Answer
B. Guides and Field Service are installed on the same environment, and users can access the Field Service application.
Explanation
Option B is correct because for technicians to launch guides from the Field Service tab in the Dynamics 365 Guides HoloLens app, both Guides and Field Service must be installed in the same environment, and users need access to both applications. Options B, C, and D are incorrect as they either introduce unnecessary hardware, provide excessive permissions, or misunderstand the platform requirements for Guides.
Microsoft Dynamics 365 Field Service Functional Consultant MB-240 certification exam assessment practice question and answer (Q&A) dump including multiple choice questions (MCQ) and objective type questions, with detail explanation and reference available free, helpful to pass the Microsoft Dynamics 365 Field Service Functional Consultant MB-240 exam and earn Microsoft Dynamics 365 Field Service Functional Consultant MB-240 certification.