Discover the top actions to optimize Universal Resource Scheduling in Dynamics 365 Field Service. Learn how configuring booking statuses and enabling geocoding can reduce travel time and costs while improving scheduling efficiency for Contoso, Ltd.
Table of Contents
Question
Contoso, Ltd. uses Dynamics 365 Field Service to manage work orders and scheduling. Recently, the company has noticed that some work orders are not being scheduled efficiently, leading to increased travel time and costs. You need to evaluate the current configuration of Universal Resource Scheduling and propose changes to improve efficiency. What two actions should you perform? Each correct answer presents part of the solution. Choose 2.
A. Configure booking statuses to allow field technicians to communicate their progress.
B. Disable auto-geocoding to reduce system overhead.
C. Disable resource requirements in scheduling to simplify the process.
D. Enable geocoding for the work order entity to improve location accuracy.
E. Increase the number of work hours in the calendar to allow for more bookings.
Answer
A. Configure booking statuses to allow field technicians to communicate their progress.
D. Enable geocoding for the work order entity to improve location accuracy.
Explanation
Enabling geocoding for the work order entity will improve location accuracy, which can help reduce travel time and costs. Configuring booking statuses allows field technicians to communicate their progress, which can help dispatchers make more informed scheduling decisions. Disabling auto-geocoding would not improve efficiency, as it would make location data less accurate. Increasing the number of work hours in the calendar would not necessarily improve scheduling efficiency and could lead to overworking resources. Disabling resource requirements in scheduling would remove important constraints from the scheduling process, likely leading to less efficient scheduling.
Microsoft Dynamics 365 Field Service Functional Consultant MB-240 certification exam assessment practice question and answer (Q&A) dump including multiple choice questions (MCQ) and objective type questions, with detail explanation and reference available free, helpful to pass the Microsoft Dynamics 365 Field Service Functional Consultant MB-240 exam and earn Microsoft Dynamics 365 Field Service Functional Consultant MB-240 certification.