MB-240: How Can Microsoft Dynamics 365 Field Service Prevent Work Order Costs from Exceeding Customer Agreements?

Learn how to use Microsoft Dynamics 365 Field Service to effectively manage work order costs and prevent exceeding agreed-upon not-to-exceed values. Discover the best approach for enforcing cost control during work order closure.

Question

A Field Service company is experiencing challenges with managing work order costs, as some work orders are exceeding the not-to-exceed values agreed upon with customers. You need to implement a solution within Microsoft Dynamics 365 Field Service to prevent work order costs from exceeding the agreed not-to-exceed values. What should you do?

A. Associate each work order with a price list and configure the system to enforce the not-to-exceed values during work order closure.
B. Increase the not-to-exceed values across all work orders to provide a larger buffer for costs.
C. Instruct technicians to manually calculate costs and stop work if the not-to-exceed value is reached.
D. Remove the not-to-exceed values from work orders to avoid cost management issues.

Answer

A. Associate each work order with a price list and configure the system to enforce the not-to-exceed values during work order closure.

Explanation

Associating each work order with a price list and configuring the system to enforce not-to-exceed values helps to manage costs effectively and prevents overcharging. Manual calculations by technicians are error-prone and inefficient. Removing not-to-exceed values does not solve the problem and may lead to customer dissatisfaction. Increasing not-to-exceed values is not a sustainable solution and does not address the underlying issue of cost control.

Microsoft Dynamics 365 Field Service Functional Consultant MB-240 certification exam assessment practice question and answer (Q&A) dump including multiple choice questions (MCQ) and objective type questions, with detail explanation and reference available free, helpful to pass the Microsoft Dynamics 365 Field Service Functional Consultant MB-240 exam and earn Microsoft Dynamics 365 Field Service Functional Consultant MB-240 certification.