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Mass Effect: Andromeda Common Issues and Fix

List of most recurrent issues and quick fix guide for PC version of Mass Effect Andromeda.

Ensure your PC fulfill minimum and recommended system specifications to play Mass Effect Andromeda.

Mass Effect: Andromeda Official Minimum System Requirements
CPU: Intel Core i5-3570 or AMD FX 6350
GPU: GeForce GTX 660
OS: Windows 7, Windows 8.1 or Windows 10 (64-bit versions)
HDD: 55GB free space
DirectX: Version 11

Mass Effect: Andromeda Official Recommended System Requirements
CPU: Intel Core i7-4790 or AMD FX 8350
GPU: GeForce GTX 1060 3GB or GeForce GTX 970
OS: Windows 7, Windows 8.1 or Windows 10 (64-bit versions)
HDD: 55GB free space
DirectX: Version 11

Visit BioWare’s official website for more information about Mass Effect Andromeda’s minimum and recommended specifications.

Graphical performance related issues such as sudden frame drops, stuttering, or other stuff. Update GPU’s drivers. Check with GeForce NVidia and AMD official websites for up to date graphic drivers.

GeForce NViDia: Mass Effect: Andromeda Game Ready Driver Released

AMD: Radeon Software Crimson ReLive Edition 17.3.3 Release Notes

  • New DirectX 11 multi-GPU profile. In order to enable Crossfire, type “-RenderDeviceAmdCrossfireEnable 1” as a command line argument.
  • Fixes texture flickering issue
  • AMD Issue Reporting Form

Ryder getting stuck during cinematics

  • Try and switch between character’s combat or exploration mode.
  • Jumping might also get Ryder unstuck.
  • Restart the game.

Issues happen on HDR-compatible GPU

  • Updating to new Mass Effect: Andromeda Game Ready Driver
  • Go to GPU’s control panel and disable the function.
  • Pressing ALT+TAB may solved the problem.

Unable to launch

  • Go to antivirus firewall section and allow the ActivationUI executable to go through the firewall.

Black Screen-related issues

  • Can usually be solved by switching the game in borderless mode by pressing ALT + ENTER.
  • If problem persists, try to run the game by means of the Mass Effect Andromeda Trial exe.

If you encounter any error that cannot be fixed with above mentioned methods, please report it to Mass Effect: Andromeda Discussion.

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