Learn the best way to document an incident report for a test script failure in the ISTQB CTFL certification exam. Discover the key elements to include for a comprehensive and accurate report.
Table of Contents
Question
Test script TransVal 3.1 tests transaction validation via screen TRN 003B. According to the specification (PID ver 1.3 10b iv) the validation screen should not accept future dated transactions. Test script TransVal 3.1 passes. Test script eod 1.4 tests end of day processing and is run after the execution of TransVal 3.1 using data entered during that test
Which of the following is the BEST detail on an incident report?
A. Title. End of Day failure.. Reproducible. Yes. Description. Script eod 1.4 fails when the first transaction of the day is a future dated transaction. Screen shot of the failure attached.
B. Title. Transaction input screen validation..Reproducible. Yes. Description. Script eod 1..4 fails . Screen shot of the failure attached. Validation of transaction entryon screen TRN-003B should not allow future dated transactions see PID ver 1.3 para 10b iv.
C. Title. Screen TRN-003B validation of transaction date.. Reproducible. No. Description. When a future dated transaction is processed by the end of day process, a failure can occur. This does not always happen. Screen shot of the failure attached.
D. Title. Screen TRN-003B validation of transaction date. Reproducible. Yes. Description. Script eod 1.4 fails when the first transaction of the day is a future dated transaction. Screen shot of the failure attached. Validation of transaction entry on screen TRN-003B should not allow future dated transactions see PID ver 1.3 para 10b iv.
Answer
D. Title. Screen TRN-003B validation of transaction date. Reproducible. Yes. Description. Script eod 1.4 fails when the first transaction of the day is a future dated transaction. Screen shot of the failure attached. Validation of transaction entry on screen TRN-003B should not allow future dated transactions see PID ver 1.3 para 10b iv.
Explanation
This option provides the most comprehensive and accurate information:
- Clear and specific title identifying the issue
- Reproducibility is confirmed
- Detailed description of the failure scenario
- References the relevant specification requirement that was violated
- Includes a screenshot of the failure for visual evidence
Options A, B, and C lack some of these important details or contain inaccuracies/ambiguities that make them inferior choices for documenting this incident.
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