To ensure an objective and unbiased vendor selection process, learn the most effective practice for fairly evaluating IT project proposals from multiple vendors. Discover how to conduct proper due diligence and make the best choice for your organization’s needs.
Table of Contents
Question
Which of the following practices is MOST helpful in eliminating potential bias during the vendor proposal review process?
A. A procurement professional is the point of contact for all vendors responding with proposals.
B. The project sponsor is available to all vendors to explain proposal requirements.
C. Internal software development teams are not permitted to provide proposals to the project.
D. The services of an internal or external auditor are available when vendor proposals are reviewed.
Answer
D. The services of an internal or external auditor are available when vendor proposals are reviewed.
Explanation
Having an independent internal or external auditor involved in the vendor proposal review process is the most helpful practice for eliminating potential bias. The auditor serves as an objective third party who can evaluate each proposal fairly and identify any issues or concerns.
The other options are not as effective at reducing bias:
A) Having a single procurement professional as the point of contact could potentially introduce bias if that individual favors certain vendors.
B) Making the project sponsor available to all vendors to explain requirements might result in inconsistent information being shared, leading to an unfair playing field.
C) Excluding internal software development teams from submitting proposals unfairly prevents them from being considered even if they are the best choice.
In contrast, an auditor’s involvement helps ensure a level playing field, consistent treatment of vendors, objective proposal scoring, and selection of the best vendor based on merit. The auditor can confirm all procurement policies and controls are being followed. This due diligence and oversight is key for making an unbiased decision in the best interests of the organization.
In summary, having internal audit or a third-party auditor assist with reviewing vendor proposals is the most helpful practice for eliminating bias and ensuring a fair selection process for IT projects.
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