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Worried About the AYN Thor’s Awful OLED Ghosting? Discover Your Next Steps.
Some people who recently bought the new AYN Thor handheld are finding a problem with their screens. Soon after they get the device, they see faint, ghost-like images left on the screen. This is happening even with very little use.
The Screen Problem Explained
A user on Reddit shared a video of the issue. After only a few seconds, a bright logo left a ghost image on the top screen. They said anything bright causes this effect. This ghosting is a form of image retention. It happens when the tiny dots on the screen, called pixels, don’t switch off properly after showing a still picture. A faint outline of the old image then stays visible for a while.
For the AYN Thor, these ghost images are stubborn. One owner tried using special tests to clear the screen, but the images did not go away completely. Anything white seems to get stuck on the screen almost instantly.
AYN’s Unusual Response
When one owner contacted AYN support, the company gave a strange explanation.
- Support claimed the ghosting was not a defect.
- They called it a “watermark” in their software.
- They promised to remove this “watermark” in a future update.
This answer did not satisfy owners because the ghost image changes to match whatever was last on the screen, which is not how a watermark behaves.
Why This Might Be Happening
This issue seems worse on the AYN Thor compared to other handhelds with similar OLED screens, like the Retroid Pocket 5. This suggests the Thor might use lower-quality screen panels. One possible reason is that some manufacturers use leftover screens from other products to keep costs down. While these are usually new, unused screens, it is possible that some older or slightly worn panels were used in a batch of devices, causing these problems.
What You Should Do If Your Screen Has This Issue
If you own an AYN Thor and notice this screen problem, you have a few options.
- Document the problem. Take clear photos and videos that show the image retention on your screen.
- Contact AYN support. Report the issue directly to the company and show them your evidence. Note the response you receive.
- Consider a return. If support does not offer a good solution, like a replacement or a refund, you can try to return the device. If you paid through a service like PayPal, you can open a case to dispute the purchase and request your money back.