IIBA CBAP: What factors must the business analyst consider when conducting stakeholder analysis?

Question

What two factors must the business analyst consider when conducting stakeholder analysis?

A. Politics and influence
B. Influence and attitude
C. Attitude and position
D. Position and politics

Answer

B. Influence and attitude

Explanation

The correct answer is B. Influence and attitude.

Stakeholder analysis is a process of identifying and understanding the people who have an interest in a project or initiative. It is important to understand the stakeholders’ influence and attitude so that the business analyst can effectively manage their expectations and ensure that the project is successful.

Influence refers to the ability of a stakeholder to affect the outcome of a project. Stakeholders with high influence can have a significant impact on the project, so it is important to identify them and understand their needs.

Attitude refers to the way that a stakeholder feels about the project. Stakeholders with a positive attitude are more likely to be supportive of the project, while stakeholders with a negative attitude are more likely to be resistant.

The business analyst must also consider the stakeholders’ position and politics. The stakeholder’s position refers to their role in the organization, while the stakeholder’s politics refers to their personal beliefs and values. These factors can also influence the stakeholder’s attitude towards the project.

By considering the stakeholders’ influence, attitude, position, and politics, the business analyst can develop a stakeholder management plan that will help to ensure the project’s success.

Here are some additional tips for conducting stakeholder analysis:

• Identify all of the stakeholders. This includes both internal and external stakeholders.
• Assess the stakeholders’ influence. This can be done by asking them about their role in the organization, their decision-making power, and their access to resources.
• Assess the stakeholders’ attitude. This can be done by asking them about their support for the project, their concerns, and their expectations.
• Document the stakeholders’ information. This will help you to keep track of the stakeholders and their needs.
• Communicate with the stakeholders. This will help to keep them informed about the project and their involvement.

Stakeholder analysis is an important part of the business analysis process. By understanding the stakeholders’ influence, attitude, position, and politics, the business analyst can develop a stakeholder management plan that will help to ensure the project’s success.

Reference

• What Is A Stakeholder Analysis? Everything You Need To Know – Forbes Advisor
• How to Conduct Stakeholder Analysis in 3 Steps – 2023 – MasterClass
• 4 things to consider when carrying out a stakeholder analysis – Xenon Management, Training and Recruitment Ltd. (xenongroup.co.uk)
• What is Stakeholder Analysis and Why is it Important? [2023] • Asana
• How To Create a Stakeholder Analysis (With Example) | Indeed.com

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