Table of Contents
Common issues
- Firewall blocking port 110
- Incorrect server settings in email client
- Disabled POP3 for specific domains/accounts
Step 1: Verify POP access is enabled in hMailserver
- Launch the hMailserver Administrator.
- Log into hMailServer admin interface.
- Navigate to Settings > Protocols > POP3 in the menu tree.
- Ensure “Enable POP3 server” is checked.
- Confirm port number (default 110).
- Click “Save”.
Step 2: Confirm the POP3 service is running
- Open the Windows Services manager.
- Locate the “hMailserver” service.
- Verify its status is “Started”.
- If not, right-click and select “Start”.
Step 3: Test POP access
- Test with telnet: telnet your_server_ip 110
- Expect “+OK POP3 server ready” response
- Review server logs for connection attempts
Step 4: Use email client to test POP retrieval
- Configure an email client with your hMailserver POP settings.
- Send a test email to the account.
- Attempt to retrieve the email via POP.
- If successful, POP is fully functional.
Pro tip: Enable secure POP3 (port 995) for encrypted connections.
By following these straightforward steps, you’ll effortlessly confirm POP access is properly enabled and unleash the power of hMailserver’s POP functionality. Thorough verification ensures a seamless email experience for your users.