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Why Is My Samsung Phone Stuck on [PDP] Error? Proven Fixes for Recovery Mode Access
Samsung smartphones running Android 11 (One UI 3.0) or newer require a specific method to access Recovery Mode. If you see a “[PDP] back-up : fail setup-wizard [FINISH]” error and your phone boots normally instead of entering Recovery Mode, follow these steps to resolve the issue:
Understanding Recovery Mode on Samsung Devices
- Recovery Mode is a built-in tool for advanced troubleshooting, firmware updates, factory resets, and system maintenance.
- Accessing Recovery Mode typically involves holding the Power and Volume Up buttons during startup.
- Newer Samsung devices have changed the process, requiring a USB connection for Recovery Mode access.
Why the [PDP] Error Occurs
Samsung updated its security protocols in Android 11 and later. Attempting to enter Recovery Mode without a USB connection triggers the [PDP] error and prevents access.
Step-by-Step Solution to Access Recovery Mode
- Power off your Samsung smartphone completely.
- Connect your device to a PC or laptop using a USB data cable. If a computer isn’t available, connect your phone to another device (such as another smartphone) with a USB Type-C cable, or use a Type-C accessory like earphones.
- Wait for the charging animation and battery percentage to appear on the screen.
- Press and hold the Power and Volume Up buttons simultaneously. For older models with a Bixby button, hold Power, Volume Up, and Bixby together.
- Release the buttons when the Samsung logo appears. Your device should now enter Recovery Mode without the [PDP] error.
- Use the Volume buttons to navigate and the Power button to select options within Recovery Mode.
Key Points
- Always connect your Samsung phone to a USB source before attempting to access Recovery Mode on Android 11 or later.
- Skipping the USB connection step will result in the [PDP] error and normal boot.
Following these steps ensures successful access to Recovery Mode on Samsung smartphones, even if you encounter the [PDP] error. This process is essential for troubleshooting, system resets, and advanced maintenance tasks, especially on devices updated to the latest software versions.