How to Solve ChatGPT’s Frustrating Windows Display Bug?

Why Is ChatGPT Windows App Showing Devastating Blank Responses?

ChatGPT’s Windows desktop application is experiencing a critical display bug where responses appear completely blank to users, despite the AI generating replies normally. This widespread issue affects both free and Plus subscribers exclusively on the Windows platform, while mobile and browser versions continue functioning without problems.

Current Scope of the Problem

The blank response issue emerged around June 3-4, 2025, impacting Windows users across different versions including Windows 10 and Windows 11. Users report seeing their conversation prompts normally, but ChatGPT’s responses display as empty white space, even though interaction elements like thumbs up/down buttons, copy functions, and feedback options remain visible beneath the invisible text.

Key symptoms include:

• Complete invisibility of ChatGPT responses in desktop app
• Functional conversation history on the left sidebar
• Working copy/paste functionality (responses exist but aren’t displayed)
• Non-responsive settings menu and interface options
• Normal operation on mobile apps and web browsers

User-Reported Workarounds

Several users have discovered temporary solutions while waiting for an official fix:

Solution 1: Copy-Paste Method

The most reliable workaround involves using the copy button beneath invisible responses and pasting the text into external applications like Notepad, which reveals the complete ChatGPT response.

Solution 2: WebView2 Downgrade

One user successfully resolved the issue by downgrading Microsoft WebView2 to version 136.0.3240.92, suggesting the problem may be related to recent WebView2 updates.

Solution 3: Browser Alternative

Switching to the web version of ChatGPT provides full functionality without any display issues.

Troubleshooting Attempts That Failed

Users have extensively tested standard troubleshooting methods without success:

• Complete application uninstallation and reinstallation
• System restarts and reboots
• Running the application as administrator
• Clearing local application data and cache
• Logging out and back into OpenAI accounts
• Multiple reinstallation attempts

Technical Analysis and Potential Causes

The timing of this issue coincides with recent Windows updates, particularly the Windows 11 24H2 build (26100.4202), suggesting compatibility problems between ChatGPT’s desktop application and newer Windows versions. The fact that only the desktop application is affected while web and mobile versions work normally indicates the issue lies specifically within the native Windows app’s rendering system.

Some users theorize this could be connected to recent ChatGPT memory feature updates or UI modifications that may have disrupted the application’s text display functionality. The WebView2 downgrade solution supports theories about Microsoft Edge WebView2 component conflicts affecting how the application renders responses.

Current Status and Recommendations

OpenAI support has acknowledged the issue but currently recommends using the web browser version as the primary workaround. No official timeline for a fix has been announced, though the company is likely working on a resolution given the widespread nature of the problem affecting both free and paid users.

Immediate recommendations for affected users:

1. Switch to ChatGPT’s web interface for reliable functionality
2. Use the copy-paste workaround to access invisible responses when needed
3. Consider the WebView2 downgrade solution for technically comfortable users
4. Monitor OpenAI’s official channels for update announcements

The issue appears to be a rendering problem rather than a fundamental service disruption, as evidenced by the fact that responses are being generated and can be accessed through alternative methods. Users should expect a software update to address this compatibility issue in the coming days.