This article describes the scenario when a user is encountering issues with web applications.
Scope
FortiSASE.
Solution
When encountering issues with web applications such as websites do not load all content or the page cannot be fully loaded:
It is possible to resolve these by following the below steps:
Step 1: Clearing the cache of the web browser.
Step 2: Try again from a newer browser or use the Incognito private window to see if the websites load all contents.
Step 3: Generating a HAR file can provide valuable insights.
After generating and downloading the HAR file, create a support ticket and attach it to the case. Ensure to add all collected information or additional context of the issue.