This article describes how to fix the error ‘The site can’t be reached’ when accessing the ‘Start Test” under ‘Test SSO Configuration’. This is useful for SAML Troubleshooting.
Scope
FortiSASE.
Solution
Step 1: Log in to FortiSASE and go under Configuration > VPN User SSO, verify if the SSO is configured, and select ‘Start Test’.
Step 2: Access chrome://flags on the Chrome browser, search kyber, change default to disable, and relaunch Chrome.
Step 3: Under Configuration > VPN User SSO, verify if the SSO is configured, and select ‘Start Test’ and the IDP login page will show up.
Step 4: Log in and wait until the Test Results will show up.
