How to fix unable to change Web Filter Category ‘Artificial Intelligence Technology’

This article describes that after upgrading to v7.2.8, it is not possible to change the action state for specific FortiGuard Category Based Filter in GUI. Action will be reverted to ‘Allow’ after applying the action to ‘Block’ under FortiGate Security Profile > Web Filter > WebFilter Profile’s FortiGuard Category of ‘Artificial Intelligence Technology’.

Scope

FortiGate.

Solution

Option 1: Create a new WebFilter Profile, and then change the WebFilter Category action for ‘Artificial Intelligence Technology’.

Option 2: Run the following CLI command, the action will take effect in GUI:

config webfilter profile
edit <WebFilter_Profile_Name>
config ftgd-wf
config filters
edit 100
set category 100
set action block
end
end
end