How to fix “Sorry, something went wrong” error in Black Myth Wukong

Hey there, having trouble with the frustrating “Sorry, something went wrong” error in Black Myth: Wukong? Don’t worry, I’ve got your back! Let’s dive into some easy-to-follow solutions to get you back in the game.

Check system requirements

First things first, make sure your PC meets the minimum system requirements. If you’re unsure, here’s a quick rundown:

Minimum

• Requires a 64-bit processor and operating system
• OS: Windows 10 64-bit
• Processor: Intel Core i5-8400 / AMD Ryzen 5 1600
• Memory: 16 GB RAM
• Graphics: NVIDIA GeForce GTX 1060 6GB / AMD Radeon RX 580 8GB
• DirectX: Version 11
• Storage: 130 GB available space
• Sound Card: Windows Compatible Audio Device
• Additional Notes: HDD Supported, SSD Recommended. The above specifications were tested with DLSS/FSR/XeSS enabled.

Recommended

• Requires a 64-bit processor and operating system
• OS: Windows 10 64-bit
• Processor: Intel Core i7-9700 / AMD Ryzen 5 5500
• Memory: 16 GB RAM
• Graphics: NVIDIA GeForce RTX 2060 / AMD Radeon RX 5700 XT / INTEL Arc A750
• DirectX: Version 12
• Storage: 130 GB available space
• Sound Card: Windows Compatible Audio Device
• Additional Notes: SSD Required. The above specifications were tested with DLSS/FSR/XeSS enabled.

Solution 1: Restart Steam and PC

Restart your Steam and then try to launch the game. If that doesn’t help then simply restart your PC and then check again.

Tip: Run Steam as administrator and then launch the  game and check.

Solution 2: Run Black Myth: Wukong in compatibility mode

1. Click on Play button and then select Play Black Myth: Wukong (Compatibility Mode) and then click on Play button see if this help.
2. Open Steam.
3. Right-click on Black Myth: Wukong game and select Properties option from the context menu.
4. From the drop-down, select the option “Black Myth: Wukong (Compatibility Mode)” and close the tab.
5. Now, check problem fixed or not.

Solution 3: Set power option to “Power Saver”

1. Type Control Panel in Windows Search and open it.
2. Click on Hardware and Sound > Power Options.
3. Expand Hide additional plans and then select Power Saver option and apply the changes.
4. Now, launch game and check.

Solution 4: Run Black Myth: Wukong as an Admin

1. Open Steam.
2. Go to Library.
3. Right-click on “Black Myth: Wukong” and click on Manage > Browse local files.
4. It will open the Game Installation folder. The path is C:\Program Files (x86) > Steam > steamapps > common > BlackMythWukong folder.
5. Right-click on b1.exe and select Properties option.
6. Go to Compatibility tab and tick for Run this program as an administrator.
7. Then click on Apply and OK.
8. Now, launch the game from the installation folder, from here itself and check problem fixed or not.
9. Also, open folder b1 > Binaries > Win64 folder.
10. Right-click on b1-Win64-Shipping.exe and select Properties.
11. Go to Compatibility tab and tick for Run this program as an administrator.
12. Then click on Apply and OK. Now, launch the game again.

Solution 5: Modify Compatibility Settings of Black Myth: Wukong

1. If running the game as admin does not work, then tick for Disable fullscreen optimizations.
2. Also, check for Run this program in compatibility mode for: Windows 8 or Windows 7, Click Apply and OK.
3. Now, launch the game from the installation folder and check.

Solution 6: Modify Game Launch Options

1. Open Steam.
2. Choose Library.
3. Right tap on Black Myth: Wukong and choose Properties.
4. Paste -dx11 in the Launch Options.
5. If not then you can add -dx12 or -windowed and then check the error.

Solution 7: Allow Black Myth: Wukong through Firewall/Antivirus

1. Tap on Start menu > Enter Windows Defender Firewall.
2. Look for Allow an app or feature through Windos Defender Firewall and click on it.
3. Select Allow another app option.
4. Tap on Browse > find Black Myth: Wukong executable
5. Browse to C:\Program Files (x86) > Steam > steamapps > common > BlackMythWukong folder.
6. Select b1.exe and add it to app list allowed via Firewall.
7. Again, click on Browser… and browse to C:\Program Files (x86) > Steam > steamapps > common > BlackMythWukong > b1 > Binaries > Win64 folder.
8. Select b1-Win64-Shipping.exe and add it to app list allowed via Firewall.
9. Ensure both Private and Public boxes are ticked.
10. Also, allow Black Myth: Wukong through antivirus program or disable it for a while.

Solution 8: Update Graphics Card Driver

Make sure your graphics card drivers are updated so that you can get better performance in the game. Remember, if the drivers are outdated then several kind of issues can occur.

Go through the website of your graphics card manufacturer (NVIDIA | AMD) and check for the latest drivers. Finally, download and install them to apply changes.

Solution 9: Close Conflicting/Wnnecessary Programs

• Disconnect external USB drive, mouse, disconnect additional joystick/controllers, multiple monitor connected to PC.
• Unplug the Logitech or Thundermaster racing wheel.
• End the task for Afterburner, Rivatuner, Hwinfo, Razer Synapse or MSI Dragon Center from the Task Manager.
• Close all of your tabs to free up RAM and relaunch the game.

Solution 10: Verify Integrity of Game Files

1. Launch Steam > tap on Library.
2. Tap on Black Myth: Wukong and choose Properties option.
3. Go to Installed Files option.
4. Choose Verify integrity of game files option.
5. Once done, wait for the process to complete and then check the issue again.

Solution 11: Disable in-game overlays

For Steam user: Launch Steam > Settings > In-game, toggle off “Enable the Steam overlay while in-game” option.

For Discord overlay: Go to User Settings > Game Overlay tab > switch off Enable in game overlay option.

For GeForce Experience: Open GeForce experience > tap on Gear icon beside username > click on General > switch off “In-Game Overlay” options.

Solution 12: Clear Download Cache

Open Steam, click on word Steam at top left and select Settings.

Go to Downloads tab and then click on Clear Cache next to Clear Download Cache.

Solution 13: Uninstall and Re-install Black Myth: Wukong

If nothing seems to work, then uninstall Black Myth: Wukong game from your PC. Restart your PC and then re-install the game again.

Remember, you’ve got this! With a little patience and these troubleshooting tips, you’ll be back to enjoying the stunning world of Black Myth: Wukong in no time. Happy gaming!