How to Fix Microsoft Store Error 0x80131500

Table of Contents

Why Am I Getting Microsoft Store Error 0x80131500? Solutions That Work
Solution 1: Reset the Store
Solution 2: Check for Store Updates
Solution 3: Verify TLS Settings
Solution 4: Group Policy Adjustments (For Windows Pro Users)
Solution 5: Update Windows
Why Does This Happen?

Why Am I Getting Microsoft Store Error 0x80131500? Solutions That Work

Microsoft Store error 0x80131500 can be a frustrating roadblock. It stops you from downloading apps or updating them, leaving you stuck. Let’s break this down and explore some steps you can follow to fix it.

How to Fix Microsoft Store Error 0x80131500

This error has been around for years. People on forums like Microsoft Answers and Reddit have shared their struggles with it. Sometimes it’s tied to outdated TLS settings, other times it’s group policy restrictions. But don’t worry—there are ways to fix it.

Solution 1: Reset the Store

Press Windows + R.
Type wsreset.exe and hit Enter.

This clears the Microsoft Store cache and might resolve the issue.

Solution 2: Check for Store Updates

Open the Microsoft Store.
Click on your profile icon > App Settings > Check for updates.

Solution 3: Verify TLS Settings

Press Windows + R.
Type inetcpl.cpl and hit Enter.
Go to the Advanced tab.
Enable TLS 1.2 (and TLS 1.3 if available).
Disable TLS 1.0 and TLS 1.1 for better security.

Solution 4: Group Policy Adjustments (For Windows Pro Users)

If TLS settings are locked, group policy might be the culprit:

Press Windows + R.
Type gpedit.msc, and hit Enter.
Navigate to: Computer Configuration > Administrative Templates > Network > SSL Configuration.
Adjust TLS settings as needed.

Solution 5: Update Windows

Go to Settings > Update & Security > Windows Update > Check for updates.

Keeping your system updated can resolve compatibility issues.

Why Does This Happen?

Outdated TLS Protocols: Older versions like TLS 1.0/1.1 don’t meet modern security standards.
Group Policy Restrictions: On Windows Pro, certain settings may be locked by default.
Corrupt Cache or Files: The Store app itself might have issues that need resetting.

If nothing works, try creating a new user account or reinstalling the Microsoft Store using PowerShell commands:

Get-AppxPackage *WindowsStore* | Remove-AppxPackage

Then reinstall it via:

Add-AppxPackage -register "C:\Program Files\WindowsApps\<package_name>\AppxManifest.xml" -DisableDevelopmentMode

For persistent problems, consider reaching out to Microsoft Support or checking their official troubleshooting guide. This error can feel like hitting a brick wall, but with these steps, you’re armed to tackle it head-on!