Imagine you’re trying to restore a backup, and the system just won’t cooperate. That’s exactly what’s happening with Windows 11 24H2 users relying on Veeam Backup & Recovery. After February 2025 updates, the recovery functionality broke. Veeam knows about it, Microsoft knows about it, but the fix isn’t here yet. Let me break it down for you.
Table of Contents
The Problem
Restoring backups using Veeam Recovery Media fails when connecting to a backup server or network share. February 2025 Windows updates (specifically KB5051987) seem to have introduced changes causing this issue.
Community Buzz
Rudi, a reader, flagged this problem early on. He shared links to discussions in Veeam forums where users reported similar issues:
- Error messages: Users can’t restore images from media created under Windows 11 24H2 IoT Enterprise LTSC.
- Veeam Agent v6.3: Upgrading or reinstalling this version doesn’t solve the problem either.
Veeam’s Response
- Acknowledgment: Veeam confirmed the issue on March 21, 2025.
- Support article: KB4726 outlines the problem and suggests temporary workarounds.
- Investigation: Veeam and Microsoft are working together to pinpoint the root cause.
Workaround for Now
If you’re stuck, here’s what you can do is to use recovery media created from older builds of Windows 11 (build 26100.3037 or earlier).
Admins rely on backups to keep systems running smoothly after crashes or updates gone wrong. When recovery tools fail, downtime increases, frustration builds, and productivity suffers.
This issue is a reminder of how updates can unexpectedly disrupt critical tools. Stay informed, test updates before rolling them out widely, and keep an eye on fixes from Veeam and Microsoft in the coming weeks.