It’s frustrating when the inbox doesn’t update, right? I’ve been there. You’re staring at an empty screen, waiting for new emails to pop up, but nothing happens. Yeah, that’s annoying. Sometimes it’s not even your fault—Microsoft could be acting up.
Here’s what you could try:
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Solution 1: Check if Microsoft’s having issues
If Microsoft’s services are down, Outlook’s gonna be out of sync too.
Go to the Microsoft Service Health Status page. See if there’s any report about Outlook acting up.
Solution 2: Uninstall apps or add-ons messing things up
You know how sometimes stuff just doesn’t play well together? Third-party apps are like that with Outlook sometimes.
If you think an app’s the problem, just delete it and see if Outlook starts working again. Here’s how:
- Open a message and hit Apps.
- Right-click the app you suspect and choose Uninstall.
Solution 3: Reset or repair Outlook
When Outlook’s settings are messed up, your inbox might not update.
Resetting things to default often clears up the confusion. Here’s what to do:
- Open Windows Settings.
- Go to Apps, find Outlook (new).
- Click the dots next to it and pick Advanced options.
- Choose Repair to fix without touching your data or Reset to start fresh but remember, this deletes all your stuff.
These tips should get your inbox up and running again. Still no luck? Maybe switch back to the classic Outlook or hit up Microsoft Support.