Getting the 0xfffffffe error while playing Call of Duty: Black Ops 6 can be frustrating, especially when you’re ready for action. Here’s a simple guide to troubleshoot and fix this issue on Xbox Game Pass and the Xbox app.
The detail error as below:
The game has crashed.
Error code: (0xfffffffe)
Let’s break it down step by step:
Table of Contents
Solution 1: Verify Game Files
- Open the Xbox app.
- Navigate to Call of Duty: Black Ops 6 and click the three dots.
- Select Manage > Files > Verify and Repair.
- Confirm with Yes and wait for the scan to complete. This will reset game files to default, so back up mods or saves if needed.
Solution 2: Clear Cache and Temporary Files
- Open the Documents folder.
- Delete the Call of Duty folder.
- Restart the game.
Solution 3: Repair or Reset the Game App
- Go to the Start Menu > Settings > Apps > Installed Apps.
- Locate Call of Duty: Black Ops 6 and click Advanced Options.
- Choose Repair. If the issue persists, select Reset (note: this deletes app data).
Solution 4: Fix Xbox App Issues
- Open the Xbox app.
- Go to your username > Support.
- Run the Gaming Services Repair Tool.
- Click Start Repairing and wait for the process to finish.
Additional Suggestions
- Ensure your graphics drivers and DirectX are up to date.
- Check for game updates or reinstall the game if crashes persist.
Notes
- Before attempting resets, save any game data or preferences stored locally.
- If issues continue, check Microsoft forums or reach out to Activision support for additional help.
This should help you get back in the game without further interruptions! For a smoother gaming experience, keep your system optimized and regularly update game files.