Having trouble downloading or installing ARK: Ultimate Mobile Edition from the Play Store? It’s frustrating, I know. Let’s fix it step by step.
Table of Contents
- Solution 1: Restart Phone
- Solution 2: Change Network Settings
- Solution 3: Reset App Preferences
- Solution 4: Force Stop Google Play Store
- Solution 5: Clear Cache and Data for Play Store
- Solution 6: Adjust Data Restrictions
- Solution 7: Uninstall Play Store Updates
- Solution 8: Clear Cache and Data for Google Play Services
Solution 1: Restart Phone
- Hold down the power button until options pop up.
- Tap “Restart” or “Reboot.”
- Once it powers back on, open the Play Store and try again.
Sometimes, your phone just needs a fresh start—like clearing your head after a long day.
Solution 2: Change Network Settings
- Open the Play Store app.
- Tap your Profile picture (top-right corner).
- Go to Settings > Network Preferences > App download preference.
- Choose “Over any network.”
If your Wi-Fi is acting up, this ensures downloads can use mobile data too.
Solution 3: Reset App Preferences
- Go to Settings > Apps > Manage apps (or similar).
- Tap the three dots in the top-right corner and select “Show all apps.”
- Tap the three dots again and choose “Reset app preferences.”
- Confirm by tapping “Reset apps.”
This doesn’t delete anything but resets permissions and fixes misbehaving apps.
Solution 4: Force Stop Google Play Store
- Head to Settings > Apps > Manage apps.
- Find “Google Play Store” and tap it.
- Hit “Force stop,” then confirm with “OK.”
Solution 5: Clear Cache and Data for Play Store
- Go to Settings > Apps > Manage apps > Google Play Store.
- Tap Storage/Storage usage.
- Select “Clear cache” and confirm with “OK.”
- Then, tap “Clear all data” and confirm again.
Solution 6: Adjust Data Restrictions
- Open Settings > Apps > Manage apps > Google Play Store.
- Tap “Restrict data usage.”
- Ensure both mobile data and Wi-Fi are ticked (or untick and retick them). Confirm with “OK.”
This ensures the Play Store has full access to your internet connection.
Solution 7: Uninstall Play Store Updates
- Navigate to Settings > Apps > Manage apps > Google Play Store.
- Tap “Uninstall updates” and confirm with “OK.”
Sometimes, older versions work better when updates cause glitches. The app will update itself later anyway!
Solution 8: Clear Cache and Data for Google Play Services
Go to Settings > Apps > Manage apps > Google Play Services.
Tap Storage/Storage usage.
Select “Clear cache” and confirm with “OK.”
Tap “Clear all data,” then choose “Manage Space” and hit “CLEAR ALL DATA.” Confirm with “DELETE.”
Restart your phone afterward, log back into the Play Store, and try downloading ARK again. These steps should resolve most download issues with ARK: Ultimate Mobile Edition on Android devices.