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What Are the Best Practices for Effective Software Maintenance Strategies?
Understand optimal software maintenance practices: cost-effective support including training, all modification types, and smooth operations to extend software life and reduce long-term costs effectively.
Question
When it comes to Software Maintenance, which one of the following is a good practice?
A. Software Maintenance is about providing weekly patches of software and making detailed release notes.
B. Software Maintenance is about providing software security patches and defect fixes.
C. Software Maintenance is about cost-effective support to enable smooth running of software along with training and modifications of all types.
D. Software Maintenance is all about fixing issues and defects after the release and providing patches and updates.
Answer
C. Software Maintenance is about cost-effective support to enable smooth running of software along with training and modifications of all types.
Explanation
Software maintenance extends beyond mere fixes or patches to encompass a holistic, cost-effective strategy that ensures long-term operational smoothness through corrective actions for defects, adaptive changes for environmental shifts, perfective enhancements for user needs, and preventive measures against future issues, all while incorporating user training, documentation updates, and performance optimizations. This comprehensive approach minimizes downtime, controls costs over the software’s lifecycle (often 60-80% of total expenses), and aligns with industry standards like ISO/IEC 14764 by balancing all maintenance types for sustained value and reliability. Narrower focuses in other options overlook this breadth, risking higher long-term expenses or incomplete support.