This article describes how to use the FortiGate GUI tool to capture traffic for troubleshooting purposes.
Scope
FortiGate, FortiSASE.
Solution
To troubleshoot traffic on the FortSASE portal, it is possible to use the GUI tool.
Step 1: Download the tool from the below link:
After downloading, install the extension in the browser.
Step 2: Once the tool is added to the extension, now re-initiate the traffic flow and also make sure the tool is still running and capturing the logs.
Once the issue is reproduced, stop the capture and it will download the file for review.
Note: These debugs can also be shared with the Support team for their analysis by uploading the logs in the support ticket.