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How to resolve iPhone VIP emails not working after iOS 17 update

  • To fix iPhone VIP Email issues on iOS 17, consider re-adding your Gmail account and restarting your device.
  • Another potential solution involves signing out of all accounts, resetting network settings, and signing back in with your iCloud account.
  • Note that the second solution may not be suitable for those with separate iCloud and purchases accounts.

If you’re one of the many iPhone users frustrated with VIP Emails not working correctly on your device running iOS 17, you’re not alone. The VIP feature in the Apple Mail app is designed to help you prioritize messages from specific contacts, marking them with a star icon for easy identification. However, it seems that lately, this handy feature has been causing headaches for some.

Countless users have reported issues with VIP Emails not behaving as expected on their iPhones with the latest iOS 17 update. Some have encountered problems where adding a new contact as a VIP results in all their inbox mail being mysteriously routed to the VIP folder. Conversely, removing a contact from the VIP list leaves the VIP folder empty. If you’re facing these challenges, don’t worry – we’ve got you covered with a couple of clever workarounds to tackle this issue. Stay with us to discover effective solutions.

How to resolve iPhone VIP emails not working after iOS 17 update

How to Fix iPhone VIP Email Issues on iOS 17

Are you struggling with VIP Email problems on your iPhone running iOS 17? You’re not alone. We’ve got a few solutions for you to try out, so let’s dive right in.

Solution 1: Re-Add Your Gmail Account

Many users have successfully resolved this issue by removing their mail account and then adding it back. Follow these steps:

Delete Your Gmail Account:

Step 1: Go to “Settings” on your iPhone.

Step 2: Scroll down and tap on “Mail.”

Step 3: Select “Accounts.”

Step 4: Choose your Gmail account and tap “Delete Account.”

Re-Add Your Gmail Account:

Step 5: In “Settings,” go to “Mail” and then “Accounts” again.

Step 6: Tap “Add Account.”

Step 7: Select “Google” and follow the on-screen instructions to add your Gmail account.

Restart Your Device:

Step 8: After re-adding your Gmail account, restart your device.

Re-Add Your Gmail Account

This simple process has worked for many users and should help you resolve the VIP Email issue. You don’t need to worry about your iCloud, Yahoo, or Outlook accounts; just focus on re-adding your Gmail account. Give it a try and see if it solves the problem.

Solution 2: Sign Out and Reset Network

Some users have successfully resolved the VIP Email issue on their iPhones running iOS 17 by signing out of all their accounts, resetting the network settings, and then signing back into their iCloud account. However, please note that this solution may not be ideal for users with different iCloud and purchases accounts. Here’s how you can give it a try:

Sign Out of Your Accounts:

Step 1: Open “Settings” on your iPhone.

Step 2: Scroll down and tap “Accounts & Passwords.”

Step 3: Sign out of all your email accounts, iCloud, and purchases account.

Reset Network Settings:

Step 4: In “Settings,” go to “General.”

Step 5: Scroll down and select “Reset.”

Step 6: Choose “Reset Network Settings.”

Sign Out and Reset Network

Reconnect to Your WiFi Network:

Step 7: After resetting the network settings, reconnect to your WiFi network.

Sign Back Into Your iCloud Account:

Step 8: Now, sign in only to your iCloud account.

This process has worked for some users and should help resolve the VIP Email issue. Please be aware that if you have separate iCloud and purchases accounts, this solution may not be suitable for your situation. Give it a try and check if it resolves your problem. If you have any questions about these steps, feel free to leave a comment, and we’ll do our best to provide a solution as soon as possible.

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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