How to Fix Stream Deck Discord Plugin not working

The Stream Deck Discord plugin is a vital tool for streamers, offering a seamless integration between their streaming setup and Discord. However, it’s not uncommon for users to encounter issues with this plugin. The good news is that these problems are recognized and can be resolved.

The Stream Deck, a popular piece of streaming gear, is prized for its ability to simplify the streaming setup. But when issues arise, it can disrupt your streaming or gameplay experience. This guide provides a comprehensive walkthrough of troubleshooting techniques to restore the flawless operation of your Stream Deck and Discord.

A user recently shared their experience with the Stream Deck Plus. They had been using it for Discord, but it suddenly stopped working. Attempts to reauthorize the Stream Deck were unsuccessful, and the user was left with non-functional blue buttons that displayed a yellow error triangle upon pressing. Despite deleting all files related to Elgato and Discord, the issue persisted.

This scenario is not uncommon, and many users have faced similar challenges. The key is to approach the problem systematically, starting with basic checks and progressing to more advanced steps. By following this guide, you can ensure that your Stream Deck and Discord will once again work in harmony, enhancing your streaming experience. Remember, you’re not alone in this journey, and the solution is within reach.

Solving the Stream Deck Discord Plugin Issue

Elgato, the creator of Stream Deck, has acknowledged on Twitter that they are aware of the issue with the Discord plugin not functioning as expected. They are actively working on a resolution and expect to deploy a fix soon.

In the meantime, you can attempt to resolve the Stream Deck Discord plugin issue by following these troubleshooting steps:

Fix 1: Run Discord As Administrator

Run both the Stream Deck software and Discord as an administrator. This action ensures that both applications have the necessary permissions to interact with each other.

1. Press the Windows key + R.
2. Type shell: startup to find the startup folder.
3. Temporarily create a shortcut for Discord in the startup folder.
4. Delete the original startup entry created by the Discord installer using Task Manager or Registry Editor.

Fix 2: Check Plugin Files

1. Navigate to the folder where Stream Deck plugins are stored on your computer. This is typically in the following directory.
   • For Windows: C:\Users\YourUsername\AppData\Roaming\Elgato\StreamDeck\Plugins
   • For Mac: -/Library/Application Support/com.elgato.StreamDeck/Plugins
2. Look for the folder related to the Discord plugin within the Plugins directory
3. Open the Discord plugin folder and check for any corrupted or missing files.
4. Ensure that all necessary files for the plugin are present and intact.

Fix 3: Reinstall The Discord Plugin

The plugin may not have been installed correctly or could have become corrupted. Reinstalling the Discord plugin via the Stream Deck store may rectify this problem.

1. Open the Stream Deck software on your computer.
2. Navigate to the plugin section within the Stream Deck app.
3. Locate the Discord plugin that you want to reinstall.
4. Right-click on any action associated with the Discord plugin.
5. Look for the option to uninstall the plugin and proceed with the uninstallation.
6. Once uninstalled, visit the Stream Deck store.
7. Search for the Discord plugin and click on the option to install it.

Fix 4: Reinstall Stream Deck

Reinstalling the Stream Deck software can often resolve persistent issues. Here are the steps to do so:

1. Before uninstalling the software, ensure you back up your profiles to prevent any loss of personalized settings.
2. Remove the existing Stream Deck software from your system.
3. Restart your computer to ensure all changes take effect.
4. Download the latest version of the Stream Deck software and install it on your system.
5. If necessary, restore your profile backups from Step 1. This will reinstate your personalized settings.

By following these steps, you can effectively reinstall the Stream Deck software, potentially resolving any issues you were experiencing. Remember, each step is crucial for the successful operation of your Stream Deck.

Fix 5: Update Stream Deck

Ensure that both your Stream Deck software and Discord app are up-to-date. Developers frequently release updates to address bugs and enhance compatibility.

1. Install any available system updates (Steam > Settings > System > Software Updates).
2. Restart your Steam Deck (from the Software Updates section or via Steam > Power > Restart).

Fix 6: Check Forums and Support Pages

The Elgato forums or the Discord support page may provide a solution tailored to your problem, as specific issues are often known to the community or the developers.

Fix 7: Contact Support

If the above steps do not resolve the issue, consider contacting Elgato’s customer support for further assistance. They may provide additional troubleshooting steps or confirm an ongoing issue with the plugin.

Remember to follow these steps sequentially, as this approach can help pinpoint the specific cause of the problem. If you have recently modified any settings or configurations in either Stream Deck or Discord, consider reverting those changes. This systematic approach can help restore the functionality of your Stream Deck Discord plugin, ensuring a smooth streaming experience.