Encounter a persistent saving progress bar in Word? This guide helps you resolve the issue when saving edited password-protected documents on a terminal server.
Users may face a saving progress bar when saving edited password-protected Word documents from a terminal server to a network location. This article provides a solution to this specific problem.
Table of Contents
Problem Description
The saving progress bar appears only when saving an edited password-protected Word document from a 2019 terminal server to another network location.
Solution Explanation
The issue may be related to network latency, Word’s handling of password protection, or interactions with security software.
Steps to Resolve the Saving Progress Bar
- Check network connectivity and speed between the terminal server and the network location.
- Update Word to the latest version to ensure optimal performance with password-protected files.
- Temporarily disable any third-party add-ins in Word that may affect saving behavior.
- If using Antivirus (SentinelOne), ensure it’s configured to exclude scanning Word’s temporary files during the save process.
Frequently Asked Questions (FAQs)
Question: Will these steps work for non-password-protected documents?
Answer: Yes, they can also improve the saving process for regular documents.
Question: What if the issue persists after following these steps?
Answer: Consider contacting Microsoft support or a network specialist for further assistance.
Summary
To resolve the saving progress bar issue in password-protected Word documents, check network conditions, update Word, disable add-ins, and configure antivirus settings.
Disclaimer: This article is for informational purposes. It is advisable to back up your documents before making changes and consult with IT professionals if necessary.