How to Fix Dell Inspiron 15 5558 Battery Issue

• This blog article explains how to fix the battery issue on the Dell Inspiron 15 5558 laptop.
• The article describes the possible causes and symptoms of the battery issue, such as a faulty or damaged battery, AC adapter, DC jack, motherboard, BIOS, driver, setting, or mode, and how they affect the battery charging or performance.
• The article provides a detailed guide on how to troubleshoot and resolve the battery issue by following five steps: checking the battery condition, reseating the battery, resetting the BIOS, changing the battery setting or mode, and updating or reinstalling the battery driver.
• The article also includes some FAQs related to the battery issue, such as how to check the warranty status, order a replacement battery, install a replacement battery, and calibrate the battery, and a summary and a disclaimer at the end.

If you own a Dell Inspiron 15 5558 laptop, you may have encountered a battery issue that prevents your laptop from charging or holding a charge. This can be frustrating and affect your productivity and performance. Fortunately, there are some possible solutions that you can try to fix this problem. In this article, we will explain the causes and symptoms of the battery issue, and provide you with a detailed guide on how to troubleshoot and resolve it.

Causes and Symptoms of the Battery Issue

The battery issue on the Dell Inspiron 15 5558 laptop can be caused by various factors, such as:

• A faulty or damaged battery
• A faulty or damaged AC adapter or power cord
• A faulty or damaged DC jack or motherboard
• A corrupted or outdated BIOS or driver
• A wrong or incompatible battery setting or mode
• A software or hardware conflict or malfunction

Some of the common symptoms of the battery issue are:

• The battery does not charge or charges very slowly
• The battery drains very quickly or does not hold a charge
• The battery indicator shows a red X or a warning message
• The laptop shuts down unexpectedly or does not turn on
• The laptop does not recognize the battery or the AC adapter

How to Troubleshoot and Resolve the Battery Issue

Before you proceed with the troubleshooting steps, make sure that you have backed up your important data and files, and that you have a working AC adapter and power cord. Also, make sure that you have the latest BIOS and drivers installed on your laptop. You can check and update them from the Dell Support website.

To troubleshoot and resolve the battery issue, follow these steps:

Solution 1: Check the Battery Condition

The first step is to check the condition of your battery and see if it is healthy or not. You can do this by using the Dell Power Manager or the Dell Command | Power Manager software, which are pre-installed on your laptop. These software allow you to monitor and manage the battery health, performance, and settings.

To check the battery condition using the Dell Power Manager or the Dell Command | Power Manager, follow these steps:

1. Click the Start button and type Dell Power Manager or Dell Command | Power Manager in the search box.
2. Click the app icon to launch it.
3. Click the Battery Information tab to view the battery status, health, charge level, and cycle count.
4. If the battery health is Excellent, Good, or Normal, then the battery is healthy and does not need to be replaced.
5. If the battery health is Poor, Critical, or Unknown, then the battery is unhealthy and may need to be replaced.

Alternatively, you can also check the battery condition using the BIOS or the ePSA Preboot System Assessment diagnostics. To do this, follow these steps:

1. Turn off your laptop and disconnect the AC adapter and any external devices.
2. Press and hold the power button for a few seconds to drain any residual power.
3. Press and hold the Fn key and then press the power button to enter the ePSA Preboot System Assessment diagnostics.
4. Follow the on-screen instructions to run the tests and check the results.
5. If you see any error codes or messages related to the battery, such as ePSA 2000-0131, ePSA 2000-0132, or ePSA 2000-0133, then the battery is faulty and needs to be replaced.
6. If you do not see any error codes or messages related to the battery, then the battery is healthy and does not need to be replaced.

Solution 2: Reseat the Battery

The next step is to reseat the battery and see if that fixes the issue. Reseating the battery means removing and reinstalling it to ensure a proper connection. To reseat the battery, follow these steps:

1. Turn off your laptop and disconnect the AC adapter and any external devices.
2. Flip the laptop over and locate the battery latch on the bottom cover.
3. Slide the battery latch to the left to unlock the battery and lift it out of the laptop.
4. Inspect the battery and the battery compartment for any signs of damage, corrosion, or debris. If you find any, clean them with a soft cloth or a cotton swab dipped in alcohol.
5. Align the battery with the battery compartment and slide it into place until it clicks.
6. Lock the battery latch and flip the laptop over.
7. Connect the AC adapter and turn on the laptop.
8. Check if the battery issue is resolved.

Solution 3: Reset the BIOS

The third step is to reset the BIOS and see if that fixes the issue. Resetting the BIOS means restoring the default settings and clearing any corrupted or outdated data. To reset the BIOS, follow these steps:

1. Turn off your laptop and disconnect the AC adapter and any external devices.
2. Press and hold the power button for a few seconds to drain any residual power.
3. Press and hold the Fn key and then press the power button to enter the BIOS setup menu.
4. Press the F9 key to load the default settings and press the Enter key to confirm.
5. Press the F10 key to save the changes and exit the BIOS setup menu.
6. Connect the AC adapter and turn on the laptop.
7. Check if the battery issue is resolved.

Solution 4: Change the Battery Setting or Mode

The fourth step is to change the battery setting or mode and see if that fixes the issue. Changing the battery setting or mode means adjusting the battery performance, charge level, or lifespan according to your needs and preferences. To change the battery setting or mode, follow these steps:

1. Click the Start button and type Dell Power Manager or Dell Command | Power Manager in the search box.
2. Click the app icon to launch it.
3. Click the Battery Settings tab to view and change the battery performance, charge level, or lifespan settings.
4. If you want to optimize the battery performance, select the Adaptive or ExpressCharge mode. These modes allow the battery to charge faster and last longer, but may reduce the battery lifespan.
5. If you want to optimize the battery lifespan, select the Primarily AC Use or Long Lifespan mode. These modes limit the battery charge level and reduce the battery wear, but may reduce the battery performance and runtime.
6. If you want to customize the battery setting, select the Custom mode. This mode allows you to set the battery charge level and charge behavior according to your needs and preferences.
7. Click Apply to save the changes and exit the app.
8. Check if the battery issue is resolved.

Solution 5: Update or Reinstall the Battery Driver

The fifth step is to update or reinstall the battery driver and see if that fixes the issue. Updating or reinstalling the battery driver means installing the latest or correct version of the driver that controls the battery functionality. To update or reinstall the battery driver, follow these steps:

1. Click the Start button and type Device Manager in the search box.
2. Click the app icon to launch it.
3. Expand the Batteries category and right-click the Microsoft ACPI-Compliant Control Method Battery entry.
4. Select Update driver to search for and install the latest driver, or select Uninstall device to remove the current driver.
5. Restart your laptop and check if the battery issue is resolved.

Frequently Asked Questions (FAQs)

Here are some frequently asked questions related to the battery issue on the Dell Inspiron 15 5558 laptop:

Question: How do I know if my battery is covered by warranty?

Answer: You can check the warranty status of your battery by entering the Service Tag or Express Service Code of your laptop on the Dell Support website. You can also contact Dell Technical Support or your local Dell authorized partner or reseller for assistance.

Question: How do I order a replacement battery for my laptop?

Answer: You can order a replacement battery for your laptop from the Dell Parts and Upgrades website. Make sure that you order the correct battery model and part number for your laptop. You can also contact Dell Technical Support or your local Dell authorized partner or reseller for assistance.

Question: How do I install a replacement battery for my laptop?

Answer: You can install a replacement battery for your laptop by following the steps in the Dell Inspiron 15-5558 Battery Replacement guide. You can also contact Dell Technical Support or your local Dell authorized partner or reseller for assistance.

Question: How do I calibrate the battery for my laptop?

A: You can calibrate the battery for your laptop by following the steps in the Dell Knowledge Base article How to Calibrate Your Laptop Battery Correctly and Safely. Calibrating the battery can help improve the accuracy of the battery indicator and extend the battery lifespan.

Summary

In this article, we have explained the causes and symptoms of the battery issue on the Dell Inspiron 15 5558 laptop, and provided you with a detailed guide on how to troubleshoot and resolve it. We hope that this article has helped you fix the battery issue and enjoy your laptop again. If you have any questions or feedback, please feel free to leave a comment below.

Disclaimer: The information in this article is provided for general informational purposes only and should not be construed as professional advice. We are not liable for any damages or losses arising from the use of or reliance on the information in this article. We recommend that you consult a qualified technician or Dell Technical Support before attempting any of the troubleshooting steps in this article.