How to fix the Call of Duty crash due to DirectX unrecoverable error 0x80070057 (0x00000000) (6066) D?

Facing a crash right at launch? This Call of Duty DirectX error (code 0x80070057) can be a real headache. Follow these steps to troubleshoot and get back in the game.

The detail error message as below:

Call of Duty – Crash handler
DirectX Error
DirectX encountered an unrecoverable error
To contact customer service support, go to https://support.activision.com/black-ops-6
Error Code: 0x80070057 (0x00000000)(6066)D
Signature: 3CF17629-F901A9D6-AB72234D-45E01360
Location: 0x00007ff88076B699 (20309444)
Executable: game_steam_ship.exe

Solution 1: Update graphics card driver

Update AMD
Update NVIDIA
Update Intel

Search and select your correct graphics card driver and update it. After updating the graphics card driver, launch Call of Duty and see if your problem is fixed or not.

Solution 2: Downgrade graphics card driver

If that doesn’t work, then you need to downgrade your graphics card drivers. You eed to find a version where you don’t encounter error code 0x80070057 in CoD.

Solution 3: Restart shaders installation

1. Launch Call of Duty.
2. Go to the Game Settings and choose Graphics.
3. Click on Restart Shaders Pre-Loading present under Display tab.
4. Restart the game and the error will be fixed.

Solution 4: Verify integrity of game files

1. Open Steam and go to Library. Right-click on Call of Duty and select Properties.
2. Go to Installed Files tab and click on Verify integrity of game files.
3. Now, launch the game and check.

For Battle.net users

1. Open Battle.net launcher, select Call of Duty and click on the Gear icon (Settings) next to Play button.
2. Click on Scan and Repair > Begin Scan > Yes.
3. Once the scan is complete, launch the game again and check.

Solution 5: Install DirectX End-User Runtime Web Installer

1. Download and install DirectX End-User Runtime Web Installer.
2. After that, launch the Call of Duty and check problem fixed or not.

Solution 6: Run CoD as admin

1. Open Steam. Right-click on Call of Duty and click on Manage > Browse local files.
2. It will open the Game Installation folder. The path is C:\Program Files (x86) > Steam > steamapps > common > Call of Duty
3. Here look for CoD exe file. Right-click on it and select Properties.
4. Go to Compatibility tab and check for Run this program as an administrator option.
5. Click on Apply and OK.
6. Now, launch the game from the installation folder, from here itself and check problem fixed or not.

Solution 7: Allow Call of Duty through Firewall and Antivirus

1. In Windows Search,type Windows Security and click on it.
2. Click on Virus & threat protection.
3. Scroll down and click on Manage ransomware protection.
4. Click on Allow an app through Controller folder access.
5. Click on Browse all apps and add Call of Duty exe file to the list.
6. Next, open the Control Panel.
7. Go to System and Security > Windows Defender Firewall > Allow an app or feature through Windows Defender Firewall.
8. Click on Change settings > Allow another app… > Browse…
9. Browse to C:\Program Files (x86) > Steam > steamapps > common > Call of Duty HQ folder.
10. Select CoD exe file and add it. After adding it, make sure both Private and Public is checked.

Solution 8: Other basic fixes

• Close background processes with overlays.
• Enable debug mode in the NVIDIA control panel.
• Lower your in-game settings and set a frame-per-second limit, if you are able to enter game.
• Reinstall CoD.
• Restore your hardware to its factory settings and undo overclocks.