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How to Fix Apple Pay Not Working on iPhone 15 Pro/Max

  • This guide provides solutions to address Apple Pay issues on iPhone 15 Pro/Max.
  • The effectiveness of these fixes depends on individual circumstances, and caution is advised.
  • The guide will be updated if official solutions or fixes become available in the future.

If you’re an iPhone 15 Pro/Max user facing issues with Apple Pay, you’re not alone. This convenient mobile payment service, using NFC technology, has become the go-to choice for many when it comes to quick and secure payments. But, recently, some iPhone 15 Pro/Max owners have encountered problems with Apple Pay, leaving them no option but to resort to traditional credit or debit cards.

Some iPhone 15 Pro/Max owners have encountered problems with Apple Pay, leaving them no option but to resort to traditional credit or debit cards.

The issue they’re facing is pretty straightforward: when they attempt to use Apple Pay at a payment terminal, they see the message “Hold near the reader,” but no matter how they position their device, the payment simply won’t go through.

The good news is that there are a couple of handy solutions to get your Apple Pay back on track. In this guide, we’ll walk you through these fixes step by step, so you can enjoy the convenience of Apple Pay on your iPhone 15 Pro/Max without any hiccups. Let’s dive right in and get your mobile payments back up and running.

How to Fix Apple Pay Not Working On iPhone 15 Pro/Max

If you’re experiencing issues with Apple Pay on your iPhone 15 Pro/Max, don’t worry – there are solutions to get it working smoothly. Let’s explore the first fix.

Solution 1: Retry the Process

  1. Exit the Apple Pay App: First, close the Apple Pay app on your device.
  2. Pull Away from Terminal: Move your iPhone away from the payment terminal.
  3. Retry Payment: Open the Apple Pay app again and attempt the payment process one more time.

Sometimes, simply restarting the process can resolve the issue. You may need to repeat these steps a few times for success. This straightforward fix could get your Apple Pay back on track.

Solution 2: Try Another Card

If the first fix didn’t work, it’s possible that the problem lies with your card rather than the Apple Pay app. Here’s what you can do:

  1. Choose Another Card: Instead of your current card, select a different one from your wallet within the Apple Pay app.
  2. Retry Payment: Attempt the payment once more with the new card.

Try Another Card to Fix Apple Pay Not Working on iPhone 15 Pro/Max

Sometimes, the issue is specific to a particular card, and trying a different one can help you determine if it’s a card-related problem or an Apple Pay issue. This quick step can save you from unnecessary troubleshooting.

Solution 3: Delete and Re-Add Card

If the previous fixes haven’t resolved the issue, you can try deleting and then re-adding your card to Apple Pay. Here’s a step-by-step guide:

  1. Open the Wallet App: Launch the Wallet app on your iPhone.
  2. Select the Card: Tap on the card you want to remove.
  3. Access Card Details: Next, tap on More, then Card Details, and finally, Remove This Card.
  4. Add the Card: To re-add the card, press the Add button.
  5. Choose Card Type: Select whether it’s a Debit or Credit Card.
  6. Follow On-Screen Instructions: Continue by following the on-screen instructions to complete the re-addition process.

Delete and Re-Add Card to Fix Apple Pay Not Working on iPhone 15 Pro/Max

This method can often resolve issues by reestablishing the connection between your card and Apple Pay. Give it a try if the previous fixes haven’t worked for you.


There you have it. These are the methods that can assist you in resolving the problem of Apple Pay not functioning correctly on your iPhone 15 Pro/Max. While the official standpoint on this issue remains unaddressed by the developers, with no specific timeline for a fix, we will keep this guide up-to-date with any developments. In the meantime, the workarounds mentioned here are your best options to get your Apple Pay working seamlessly on your device.

Disclaimer: The information provided in this guide is intended to offer potential solutions to the issue of Apple Pay not working on iPhone 15 Pro/Max. However, it’s important to note that these fixes are not guaranteed to work in all situations. The performance of Apple Pay can be influenced by various factors, including software updates and individual device configurations. Please use these methods at your own discretion and risk. We recommend exercising caution when making changes to your payment settings or adding/removing cards from Apple Pay. If you are uncertain or encounter difficulties, it is advisable to contact Apple Support or consult with a professional for assistance. The developers’ official response to this issue, as mentioned, may affect the effectiveness of these workarounds. We will update this guide accordingly if any official solutions or fixes are provided.

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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