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How Does the Routing Pattern Classify and Direct Questions to Specialized Prompts?

Which Workflow Pattern Routes Questions to Different Claude Prompts by Type?

Discover the routing workflow pattern: classify user questions (technical vs. sales) and automatically direct each to the optimal Claude prompt for specialized, context-aware responses.

Question

Your application receives user questions and needs to route them to different Claude prompts based on the question type. Technical questions go to one prompt, sales questions to another. Which pattern is this?

A. Parallelization
B. Chaining
C. Routing – branching based on classification
D. Simple sequential workflow

Answer

C. Routing – branching based on classification

Explanation

This scenario describes the routing workflow pattern, where incoming user questions are first classified by type (technical vs. sales), then dynamically directed to the appropriate specialized Claude prompt designed for that category. Technical questions follow one processing path with engineering-focused instructions, while sales questions take a different path optimized for customer engagement and pricing details, enabling tailored responses without mixing contexts or requiring a single generic prompt to handle everything.