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Why Does Ubisoft Connect Show Disk Access Errors? Proven Solutions for Frustrating Issues
Ubisoft Connect disk access and disk write errors can disrupt your gaming experience, often displaying error codes like 17011 (insufficient disk space) or 17017 (corrupted write path). These errors indicate that Ubisoft Connect cannot properly read from or write to your hard drive, preventing game launches, updates, or installations.
Common Causes
- Insufficient Permissions: Ubisoft Connect or the game lacks the required access rights to modify files or folders.
- Antivirus or Firewall Interference: Security software may block Ubisoft Connect from accessing necessary directories.
- Disk Issues: Bad sectors or a corrupted file system can prevent data from being read or written.
- Corrupted Cache or Configuration Files: Damaged Ubisoft Connect cache or settings can block disk access.
- Failed Updates: Incomplete or unsuccessful Ubisoft Connect updates may cause persistent errors.
Step-by-Step Solutions
Solution 1: Restart Your Computer
Rebooting can resolve temporary system glitches and clear out locked files. After restarting, launch Ubisoft Connect to check if the error persists.
Solution 2: Run Ubisoft Connect as Administrator
- Right-click the Ubisoft Connect shortcut and select “Properties.”
- Under the Compatibility tab, check “Run this program as an administrator.”
- Click “Apply” and “OK” to save changes.
This grants Ubisoft Connect the necessary permissions to access protected directories.
Solution 3: Free Up Disk Space
Ubisoft Connect requires ample free space—ideally, double the size of the game you’re updating or installing.
Use Disk Cleanup:
- Open File Explorer and go to “This PC.”
- Right-click the C drive, select “Properties,” then click “Disk Cleanup.”
- Select files to delete (e.g., temporary files), click “OK,” and confirm deletion.
Solution 4: Reinstall the Game
If errors persist, reinstalling can resolve issues caused by corrupted game files.
- Back up your game data if needed.
- In Ubisoft Connect, go to the Library, find the affected game, click the three dots, and select “Uninstall.”
- After uninstallation, reinstall the game from the Store tab.
Key Takeaways
- Disk access and write errors are usually caused by permission issues, insufficient space, or corrupted files.
- Following these steps can resolve most Ubisoft Connect errors and restore smooth gameplay.
- Regularly updating your system, keeping antivirus settings optimized, and maintaining sufficient disk space can help prevent future issues.