Table of Contents
- Why Does Quick Assist Keep Ending Sessions on Windows 11? Proven Fixes That Work
- Solution 1: Repair, Reset, or Reinstall Quick Assist
- Solution 2: Disconnect VPN Connections
- Solution 3: Run Quick Assist as Administrator
- Solution 4: Uninstall Recent Windows Updates
- Solution 5: Check and Update Quick Assist Version
- Solution 6: Perform a System Restore
Why Does Quick Assist Keep Ending Sessions on Windows 11? Proven Fixes That Work
Quick Assist is a valuable Windows feature for remote support, but many users on Windows 11 have faced the recurring “Session ended” error. This issue often appears after recent system updates or when using VPNs, disrupting remote assistance sessions. Below are effective and straightforward solutions to resolve this error and restore seamless remote access.
Solution 1: Repair, Reset, or Reinstall Quick Assist
- Right-click the Start menu, choose “Apps & Features.”
- Scroll to Quick Assist, click the three-dot icon, and select “Advanced options.”
- Click “Repair” and allow the process to finish.
- If the issue persists, click “Reset.”
- If neither repair nor reset works, uninstall Quick Assist and reinstall it from the Microsoft Store.
Solution 2: Disconnect VPN Connections
VPNs can interfere with Quick Assist’s connectivity. Disconnect from your VPN and attempt to start a new session.
Solution 3: Run Quick Assist as Administrator
- Type “quick” in the Windows search bar.
- Right-click “Quick Assist” and select “Run as administrator.”
Alternatively, navigate to C:\Windows\System32\quickassist.exe, right-click the file, and choose “Run as administrator.”
Solution 4: Uninstall Recent Windows Updates
- Press Win + I, go to “Windows Update.”
- Select “Update history,” then “Uninstall updates.”
- Right-click the latest update and select “Uninstall.” Restart your PC to check if the error is resolved.
Solution 5: Check and Update Quick Assist Version
Certain versions, such as 2.0.36.0, are more prone to this error. Update Quick Assist via the Microsoft Store, or revert to a previous version if issues started after an update.
Solution 6: Perform a System Restore
- Type “restore” in the search bar, select “Recovery,” then “Open System Restore.”
- Click “Next,” pick a recent restore point, and follow the prompts.
- Click “Finish” and restart your system.
Addressing the Quick Assist “Session ended” error on Windows 11 involves a combination of app repair, system adjustments, and network troubleshooting. Following these steps can help restore reliable remote support functionality and minimize interruptions to your workflow.