Sometimes, my Xbox One just doesn’t want to cooperate. It can be frustrating when updates fail. Here are some reasons why this might happen:
- Hardware issues with the console
- Disconnection from the internet
- A full hard drive
Table of Contents
- What Are Common Update Error Messages?
- How Can I Fix Xbox One Update Errors?
- Solution 1: Restart Xbox One
- Solution 2: Power-Cycle Console
- Solution 3: Reset Xbox One
- Solution 4: Check Network Connection
- Solution 5: Update Offline
- Solution 6: Free Up Space on Hard Drive
- Solution 7: Factory Reset as a Last Resort
What Are Common Update Error Messages?
When my Xbox One has an update problem, I often see messages like:
- “Something went wrong”
- “There was a problem with the update”
- Error codes such as 800072xxx or Exxx xxxxxxxx xxxxxxxx
- A nearly full hard drive warning
Sometimes, the console gets stuck on the startup screen or shows a black screen instead of loading properly.
How Can I Fix Xbox One Update Errors?
Here’s a simple guide to tackle those pesky update errors. Most fixes are quick and easy.
Solution 1: Restart Xbox One
Sometimes, all it needs is a little nudge. Restarting can clear up many issues.
- Press and hold the Xbox button on your controller.
- Select “Restart console.”
Solution 2: Power-Cycle Console
If you see “Something went wrong,” try this:
- Select “Restart this Xbox.”
- If that doesn’t work, unplug your console for 30 seconds.
- Plug it back in and turn it on.
- If you can’t access the menu, hold down the power button for 10 seconds to turn it off, then turn it back on.
Solution 3: Reset Xbox One
A soft reset can help if you’re stuck with an error code or message. This is different from a full factory reset and won’t erase your data.
Solution 4: Check Network Connection
Sometimes, it’s not you; it’s your connection. Test your network if you can access the troubleshooter. If you see error 8B050033, the update might not be available due to server issues.
Solution 5: Update Offline
If online updates fail, try updating offline. This method is handy when network problems persist or data is corrupted.
Solution 6: Free Up Space on Hard Drive
Insufficient space can lead to failed updates. If you see a message about low storage, consider uninstalling games or apps you no longer use. Alternatively, plug in an external USB hard drive to move some games and free up space.
Solution 7: Factory Reset as a Last Resort
Only consider this option if nothing else works. A factory reset will erase everything stored on your console.
If all else fails and your Xbox One still won’t update, it might be time to reach out to Microsoft Support. They can help diagnose hardware issues or provide specific advice based on error codes.