This frustrating error can often prevent players from accessing the game properly.
Below are solutions that address common causes for the issue:
Table of Contents
Solution 1: Restart the Game
Fully close the game on your console or PC and relaunch it. This simple step often resolves minor technical glitches.
Solution 2: Check for Connection Issues
Ensure your internet is stable. Wired connections typically perform better. Consider restarting your modem/router to rule out connectivity problems.
Solution 3: Go Offline and Retry
PlayStation: Press “Circle” to exit to the main menu and select “Go Offline.”
Xbox/PC: Choose the option to go offline from the menu.
Retry connecting online by selecting “Retry Online” and wait a few minutes if the error persists.
Solution 4: Verify Game Files
For corrupted files:
Steam: Right-click on the game in your library, select Properties > Local Files > Verify Integrity of Game Files.
Battle.Net: Use the “Scan and Repair” option from the settings menu.
Xbox/PlayStation: Navigate to the game management settings and select a repair or reinstall option.
Solution 5: Sync Game Settings
Reset the game and accept recommended settings when prompted. Misconfigured settings can occasionally block access.
Solution 6: Check Server Status
Visit the official Call of Duty Server Status page to confirm if server outages are causing the issue.
Solution 7: Reinstall as a Last Resort
If all else fails, uninstall and reinstall the game. This addresses underlying installation problems that may be causing the error.
These steps should help resolve the issue and get you back in the game quickly. If problems persist, it may be worth waiting for a patch from the developers.