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How can I migrate Dropbox Business to Google Drive while keeping file permissions intact?

Is the native Google Workspace data migration service enough to replace third-party Dropbox tools?

Google Workspace now integrates a robust mechanism for migrating data directly from Dropbox. This capability, recently graduated from open beta, utilizes the New Data Migration service. It targets organizations seeking to consolidate their cloud storage infrastructure. By eliminating the need for third-party middleware, Google reduces the technical friction associated with platform switching. This update simplifies the transition for administrators managing Dropbox Business accounts.

Preserving Data Fidelity and Access Control

The primary value of this tool lies in its ability to maintain structural integrity. Standard file transfers often strip metadata, causing operational chaos. This service preserves two critical elements during the transfer to Google Drive:

  • Folder Hierarchies: The organizational structure remains identical to the source.
  • Sharing Permissions: Access controls map directly to users’ My Drive or Shared Drives.

This preservation ensures business continuity. Employees retain access to necessary files without IT reconfiguring permissions post-migration.

Batch Processing and Risk Mitigation

Migration involves risk. To manage this, the service supports batched operations. Administrators can migrate up to 150 Dropbox users or team folders simultaneously. This limitation is a strategic feature, not a deficit. It forces a staged approach. IT teams can migrate specific departments, verify data integrity, and resolve exceptions before proceeding to the next batch. This method prevents the systemic failures often seen in “wholesale” cutovers.

Delta Updates: Eliminating Operational Downtime

The most significant technical advantage is the “delta” migration capability. Traditional migrations often require a “freeze period” where users cannot edit files. Google resolves this with a two-step process:

  • Initial Transfer: The bulk of historical data moves to Drive while teams continue working in Dropbox.
  • Delta Sync: A subsequent pass captures only the files modified since the initial transfer.

This parallel workflow allows operations to continue uninterrupted. The final cutover becomes a quick sync rather than a days-long pause.

Granular Reporting for Auditing

Compliance and accountability are non-negotiable for enterprise and education sectors (YMYL). The service generates real-time reports detailing the status of every file. These reports distinguish between successfully migrated items and skipped files. The transparency allows administrators to pinpoint specific issues—such as naming conflicts or unsupported file types—and address them immediately. This audit trail is essential for validating the migration’s success.

Access and Implementation

This feature is included in most Workspace editions, ranging from Business Starter to Enterprise and Education tiers. It is not an upsell; it is a core platform capability.

Navigation Path

Super Admins access the tool via the Admin Console:

Menu > Data > Data import & export > Data Migration (New)

Scope of Use

This tool targets Dropbox Business specifically. It functions as a one-way bridge to Google Drive. It does not support bi-directional syncing or personal Dropbox accounts. Organizations should view this as a definitive consolidation step, not a synchronization utility.