Encountering the error message “Can’t use this folder. To protect your privacy, choose another folder” in ZArchiver can be a significant obstacle when managing files on an Android device. This error typically indicates that ZArchiver is restricted from accessing a certain folder due to privacy measures in newer Android versions.
The detail error message as below:
Can’t use this folder
To protect your privacy, choose another folder
Table of Contents
Method 1: Adjust App Permissions
- Start by opening the Settings menu on your device.
- In Settings, go to the Apps section and select ZArchiver.
- Within the app settings, go to Permissions and toggle on storage access for ZArchiver.
- After adjusting permissions, try accessing the folder again through ZArchiver.
Method 2: Utilize Files by Google
- Download ‘Files by Google’ from the Play Store.
- Launch the app and locate the inaccessible folder, often found under Android/data.
- Long-press the folder and choose ‘Copy’ from the context menu.
- Navigate to a location on your device where file management is unrestricted.
- Paste the folder into the new location.
- Open ZArchiver and visit the new folder location to manage your files.
If these methods do not resolve the issue, further troubleshooting may include updating the app, clearing its cache, or seeking assistance from the support team. By following these steps, you can overcome the privacy protection error and maintain efficient file management with ZArchiver.
Additional Fixes for ZArchiver Folder Access Error
Fix 1: Opt for an Alternate Folder
Within ZArchiver, select an alternate folder that doesn’t contain sensitive or system files. Alternatively, create a new folder dedicated to ZArchiver’s use.
Fix 2: Update ZArchiver
Developers often update apps to resolve bugs. In the Google Play Store, search for ZArchiver and tap “Update” if available to install the latest version.
Fix 3: Reboot Your Device
A restart can sometimes fix issues. Hold the power button and choose “Restart.” After rebooting, check if ZArchiver functions correctly.
Fix 4: Clear Cache
Navigate to ZArchiver’s app info in Settings, find “Storage” or “Storage & Cache,” and select “Clear Cache” to eliminate temporary files that might be causing problems. Avoid “Clear Storage” or “Clear Data” unless you intend to reset the app completely.
If these steps don’t resolve the issue, consider visiting zarchiver.net for more information, features, and support options. Note that ZArchiver’s developers cannot assist with password recovery.