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How to Fix Ubisoft Connect Unable to Start Prince of Persia The Lost Crown

Are you a dedicated Prince of Persia fan, facing the irritating “Unable to Start the Game” error on Ubisoft Connect? Don’t worry, effective solutions exist to swiftly get you back into the captivating world of Prince of Persia. Explore this blog for quick fixes and a seamless gaming experience.

Detail error message as below:

Unable to start the game
This product cannot be activated right now, please try again later.

How to Fix Ubisoft Connect Unable to Start Prince of Persia The Lost Crown

Fix 1: Launch Ubisoft Connect as Administrator

Resolve permission hiccups hindering game launch by running Ubisoft Connect as an administrator. This grants the launcher the needed privileges to make essential changes. Follow these steps:

  1. Right-click the Ubisoft Connect desktop icon.
  2. Choose “Run as administrator” from the menu.
  3. Retry launching “Prince of Persia: The Lost Crown” to check for issue resolution.

Fix 2: Ensure Game File Integrity

Combat the “Unable to start the game” error by checking for corrupted or missing game files. Ubisoft Connect simplifies this with a built-in feature to verify and repair game files. Follow these steps:

  1. Open Ubisoft Connect and navigate to the Games tab.
  2. Locate “Prince of Persia: The Lost Crown” in your game library.
  3. Click on the game, then choose “Properties” from the menu.
  4. In the “Local files” section, select “Verify files.”
  5. Allow the process to finish, then attempt to launch the game again.

Fix 3: Disabling Background Apps

Enhance gaming performance by disabling resource-heavy or overlay-enabled background applications. Follow these steps:

  1. Open Task Manager with Ctrl + Shift + Esc.
  2. Navigate to the “Processes” tab.
  3. Identify and right-click on unnecessary background applications.
  4. Choose “End Task” for each selected application.
  5. After closing background apps, attempt to launch the game anew.

Fix 4: Ubisoft Connect PC Restart

Quickly tackle potential glitches hindering “Prince of Persia: The Lost Crown” by restarting Ubisoft Connect PC. A clean restart resets the application, addressing temporary errors without complex troubleshooting. Follow these steps:

  1. Close Ubisoft Connect entirely; ensure it’s not in the system tray.
  2. Wait briefly to confirm the application’s complete shutdown.
  3. Reopen Ubisoft Connect via the desktop icon or Start menu.
  4. Try launching “Prince of Persia: The Lost Crown” again to verify error resolution.

Fix 5: Ensure Online Connectivity

Verify Offline Mode Settings Confirm Ubisoft Connect isn’t set to launch in Offline mode, a potential hurdle for games requiring online connectivity. Follow these steps:

  1. Open Ubisoft Connect on your PC.
  2. Click the menu icon in the top left corner.
  3. Choose “Settings” from the dropdown.
  4. In the Settings menu, click on the “Network” tab.
  5. Ensure the “Always Start Ubisoft Connect in Offline Mode” option is unchecked. If checked, uncheck it.
  6. Save changes if prompted and restart Ubisoft Connect.
  7. Test by launching “Prince of Persia: The Lost Crown” to check for issue resolution.

Fix 6: Update Ubisoft Connect to the latest version

Update Ubisoft Connect Prevent compatibility glitches by ensuring your Ubisoft Connect client is up to date. Outdated software may lead to game launch errors. Follow these steps:

  1. Open Ubisoft Connect on your PC.
  2. Click the menu icon (three horizontal lines) in the top left.
  3. If an update is available, follow the prompted notification to update.
  4. If no notification, navigate to the “Settings” menu to check for updates.
  5. After updating, restart the client and try launching “Prince of Persia: The Lost Crown” again.

Fix 7: Reinstall Ubisoft Connect

Reinstall Ubisoft Connect If previous fixes fall short, the issue may lie with the Ubisoft Connect client. Resolve it with a clean install to address potential corruption or configuration problems. Follow these steps:

  1. Uninstall Ubisoft Connect via the Control Panel.
  2. Download the latest Ubisoft Connect version from the official website.
  3. Install the client, adhering to the provided setup instructions.
  4. After installation, log in and attempt to launch “Prince of Persia: The Lost Crown” again.

Fix 8: Seek Expert Assistance

Contact Ubisoft Support If previous efforts prove ineffective, reaching out to Ubisoft Support is crucial. Their expertise can offer personalized assistance and access to advanced solutions or insights into broader game-related issues.


Overcoming the “Unable to Start the Game” error on Ubisoft Connect for Prince of Persia Lost Crown can be frustrating. However, by diligently following these effective solutions, you can resume enjoying the captivating world of the Prince of Persia. If difficulties persist, contact Ubisoft Support for further assistance.


What is the time frame for verifying game files?

The duration to verify game files varies based on the game’s size and your internet connection speed, ranging from a few minutes to an hour.

Will uninstalling and reinstalling Ubisoft Connect erase my saved game progress?

No, uninstalling and reinstalling Ubisoft Connect typically won’t delete saved game progress. Your saved game data remains intact.

Is it possible to play Prince of Persia Lost Crown without an internet connection?

No, an internet connection is required for Prince of Persia Lost Crown due to authentication and updates. Offline play is not feasible.

Also read: Optimize Xbox Settings Guide to Play Prince of Persia: The Lost Crown

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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