Detail Fix for PlayStation 5 HDMI Image and Audio Not Working

Why PS5 HDMI Is Not Working and How to Fix It

You’re excited to play favorite games on PlayStation 5, but when you turn it on, you see nothing on screen. Or maybe you hear some sound, but the picture is distorted or flickering. What’s going on?

You may have a problem with HDMI output, which is the cable that connects PS5 to TV or monitor. HDMI output issues can be caused by various factors, such as faulty cables, interfering devices, outdated software, or incorrect settings. Fortunately, most of these problems can be fixed easily with some simple troubleshooting steps.

In this article, you’ll learn how to diagnose and fix PS5 HDMI problems, so you can enjoy gaming experience without any hassle.

How to Check HDMI Connections, Cables, and Software Updates

Before you try to fix any image or sound issues on PS5, you should first make sure that HDMI connections, cables, and software are working properly. Here are some things you should do:

Connect HDMI cable directly into the port.

Don’t use any adapters or splitters that may affect the signal quality. Also, make sure that the cable is plugged in securely and not loose or damaged.

Connect HDMI cable directly into the port.

Use the HDMI 2.1 cable that came with PS5.

This cable supports the high-performance features of PS5, such as 4K resolution, 120Hz refresh rate, and HDR. If you don’t have this cable, you can buy another certified HDMI 2.1 cable or use an older HDMI cable, but you may not get the best results.

Disconnect any other devices from TV or monitor.

If you have speakers, sound bars, other consoles, or any other device connected to TV or monitor, they may interfere with PS5 HDMI output. Try to disconnect all devices except PS5 and see if that solves the problem.

Set TV or monitor to the correct input.

Make sure that TV or monitor is set to the input that matches PS5 HDMI port. For example, if PS5 is connected to HDMI 1, TV or monitor should be set to HDMI 1 as well.

Update PS5 software.

Sometimes, PS5 HDMI problems may be due to outdated software that needs to be updated. To check for updates, follow these steps:

Go to Settings.
Select System.
Select System Software.
Select System Software Update and Settings.
Select Update System Software.

If there is an update available, follow the instructions to download and install it.

How to Fix Image and Sound Issues on PS5

If you’ve checked HDMI connections, cables, and software, and you still have image or sound issues on PS5, you can try the following solutions:

Dust the HDMI port.

Dust can accumulate in the HDMI port of PS5 and cause interference with HDMI output. To clean the port, make sure PS5 is completely turned off and unplugged from all power sources. Then, use a can of compressed air or a soft brush to gently remove any dust from the port.

Restart devices.

Sometimes, a simple restart can fix PS5 HDMI problems. Turn off TV or monitor and PS5 completely, and unplug their power cables. Wait for about 20 minutes, and then plug them back in. Turn on TV or monitor and PS5 again, and see if the issue is resolved.

Change PS5 video output settings.

PS5 video output settings may not match TV or monitor’s capabilities, which can cause image or sound issues. To change settings, follow these steps:

Go to Settings.
Select Screen and Video.
Adjust the settings according to preferences and TV or monitor’s specifications. For example, you can change the resolution, refresh rate, HDR, or color format.

How to Restore Sound on PS5 When HDMI Is Not Working

You’ve fixed image output, but you still can’t hear anything from PS5. What’s the problem? It could be that HDMI cable is not transmitting sound properly, or that audio settings are incorrect. Don’t worry, we’ll help you fix it.

Check Audio Settings and Devices

The first thing you should do is make sure that audio settings and devices are working properly. Here are some things you should check:

Make sure screen and/or speakers are unmuted and the volume is raised. Sometimes, the problem may be as simple as a muted or low-volume device. Check TV, monitor, or speakers, and make sure they are not muted or turned down too low. You can also try to increase the volume using remote control or the buttons on the device.
Disconnect any Bluetooth devices from screen. If you have any Bluetooth devices, such as headphones, earbuds, or speakers, connected to TV or monitor, they may interfere with PS5 HDMI sound output. Try to disconnect them and use the built-in speakers or a wired device instead.

Check Audio Output and Device

The next thing you should do is make sure that PS5 audio output and device are set correctly. PS5 audio output is the format and quality of the sound that PS5 sends to screen or speakers. PS5 audio device is the specific device that PS5 uses to output sound. To check and change these settings, follow these steps:

Go to Settings.
Select Sound.
Select Audio Output.
Select Output Device.
Select screen or connected speakers. This will ensure that PS5 uses the same device as HDMI video output.
Optional: toggle off Switch Output Device Automatically. This will prevent PS5 from switching to a different device without permission.

Update PS5 Software

Another possible cause of PS5 HDMI sound issues is outdated software that needs to be updated. Updating PS5 software can improve PS5 performance and fix any bugs or glitches that may affect HDMI output. To update PS5 software, follow these steps:

Go to Settings.
Select System.
Select System Software.
Select System Software Update and Settings.
Select Update System Software.
If there is an update available, follow the instructions to download and install it.

Use a Different HDMI Cable

If none of the above solutions work, the problem may be with HDMI cable itself. HDMI cable may be faulty, damaged, or incompatible with PS5. To fix this, you can try to use a different HDMI cable.

How to Prevent HDMI Problems from Happening Again

Once you’ve fixed PS5 HDMI problems, you can take some preventive measures to avoid them from happening again. Here are some tips:

Keep PS5 and HDMI cable away from heat sources.

Heat can damage PS5 and HDMI cable, and affect their performance. Keep them away from direct sunlight, radiators, heaters, or other heat sources.

Avoid bending or twisting HDMI cable.

Bending or twisting HDMI cable can cause it to break or malfunction. Try to keep cable straight and avoid any sharp angles or kinks.

Check PS5 and HDMI cable regularly.

Over time, PS5 and HDMI cable may wear out or get damaged. Check them regularly for any signs of damage, such as cracks, cuts, or frays. If you notice any damage, replace them as soon as possible.

Conclusion HDMI problems can be frustrating, but they can be fixed with some simple troubleshooting steps. By following this guide, you can diagnose and fix PS5 HDMI problems, and enjoy gaming experience without any interruption. Remember to check HDMI connections, cables, and software updates, and try the solutions we’ve suggested. Also, take some preventive measures to avoid HDMI problems from happening again.

We hope this article was helpful and informative. If you have any questions or feedback, please leave a comment below. Happy gaming!